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You're locked out of your PC and require immediate assistance.

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Angelina_MC
Junior Member
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7
04-23-2016, 12:37 PM
#1
I noticed the system performance slowing down, so I reinstalled Windows via the installation method. At 80%, it jumps to an "undoing options" screen, but after restarting, logging in fails with a sign-in error. I attempted to create another user using the command prompt, but safe booting didn’t help and resetting didn’t work either. My Windows is installed on an NVMe SSD at C:, but after disconnecting the external hard drive (ESmile, the system won’t boot and it boots into BIOS. Can you suggest a way to wipe drive C from here to start fresh? The existing partition only contains pictures.
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Angelina_MC
04-23-2016, 12:37 PM #1

I noticed the system performance slowing down, so I reinstalled Windows via the installation method. At 80%, it jumps to an "undoing options" screen, but after restarting, logging in fails with a sign-in error. I attempted to create another user using the command prompt, but safe booting didn’t help and resetting didn’t work either. My Windows is installed on an NVMe SSD at C:, but after disconnecting the external hard drive (ESmile, the system won’t boot and it boots into BIOS. Can you suggest a way to wipe drive C from here to start fresh? The existing partition only contains pictures.

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DaFluffy123
Junior Member
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17
04-23-2016, 09:19 PM
#2
Power on the Windows installation media, prepare the drives by formatting and resharing them as required, then install the operating system onto the newly created partition. Windows does not recognize C: or E: as separate devices; these are just labels assigned by the OS for the current setup. Identify any partitions you still require. If none of the drives need anything, it’s best to remove all partitions and start fresh to prevent issues.
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DaFluffy123
04-23-2016, 09:19 PM #2

Power on the Windows installation media, prepare the drives by formatting and resharing them as required, then install the operating system onto the newly created partition. Windows does not recognize C: or E: as separate devices; these are just labels assigned by the OS for the current setup. Identify any partitions you still require. If none of the drives need anything, it’s best to remove all partitions and start fresh to prevent issues.

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brobear7
Posting Freak
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892
05-15-2016, 07:15 PM
#3
This usually indicates your bootloader is stored on a different storage device than expected. When Windows installs on systems with multiple drives, files can become misplaced, causing loading issues. To prevent this, disconnect all additional drives during installation, including USB sticks. It seems that if you reinstalled Windows and now have two bootloaders on separate drives, you may need to adjust settings in BIOS—selecting the desired bootloader for your operating system drive. For instance, if your original bootloader was on the primary drive and a new one appears afterward, you might still rely on the old one; therefore, updating it to point to the OS drive in BIOS could resolve the problem.
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brobear7
05-15-2016, 07:15 PM #3

This usually indicates your bootloader is stored on a different storage device than expected. When Windows installs on systems with multiple drives, files can become misplaced, causing loading issues. To prevent this, disconnect all additional drives during installation, including USB sticks. It seems that if you reinstalled Windows and now have two bootloaders on separate drives, you may need to adjust settings in BIOS—selecting the desired bootloader for your operating system drive. For instance, if your original bootloader was on the primary drive and a new one appears afterward, you might still rely on the old one; therefore, updating it to point to the OS drive in BIOS could resolve the problem.

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