F5F Stay Refreshed Hardware Desktop You're experiencing problems with your graphics card, but you're unsure how to address them.

You're experiencing problems with your graphics card, but you're unsure how to address them.

You're experiencing problems with your graphics card, but you're unsure how to address them.

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maynard66
Junior Member
26
01-08-2023, 03:50 AM
#1
Details about the computer being discussed: CPU – AMD Ryzen 5 3600 at 3.60 GHz; Previous GPU – Zotac Nvidia RTX 2070 SUPER Mini; New GPU – AMD Radeon RX 6600; RAM – 2x 8GB HP V6 DDR4; Motherboard – ASROCK B450M-HDV; Operating System – Windows 10. No overclocking has been performed. Issue: The graphics card stopped working during gameplay, especially while playing For Honor. Errors appeared when loading games, screen flickered and stuttered, and problems disappeared after entering a safe boot. Attempts to fix included removing GPU drivers with DDU, testing various outdated NVIDIA drivers, flashing BIOS, rolling back Windows updates, and uninstalling all programs. Recently, a comparable AMD card was purchased and installed, but games still failed intermittently—sometimes running smoothly, other times crashing due to driver errors. The situation is frustrating, especially since the stepdad’s old rig worked perfectly. I’m an engineering student with some repair experience; I’m struggling to understand what’s wrong and need advice. Any assistance would be greatly appreciated.
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maynard66
01-08-2023, 03:50 AM #1

Details about the computer being discussed: CPU – AMD Ryzen 5 3600 at 3.60 GHz; Previous GPU – Zotac Nvidia RTX 2070 SUPER Mini; New GPU – AMD Radeon RX 6600; RAM – 2x 8GB HP V6 DDR4; Motherboard – ASROCK B450M-HDV; Operating System – Windows 10. No overclocking has been performed. Issue: The graphics card stopped working during gameplay, especially while playing For Honor. Errors appeared when loading games, screen flickered and stuttered, and problems disappeared after entering a safe boot. Attempts to fix included removing GPU drivers with DDU, testing various outdated NVIDIA drivers, flashing BIOS, rolling back Windows updates, and uninstalling all programs. Recently, a comparable AMD card was purchased and installed, but games still failed intermittently—sometimes running smoothly, other times crashing due to driver errors. The situation is frustrating, especially since the stepdad’s old rig worked perfectly. I’m an engineering student with some repair experience; I’m struggling to understand what’s wrong and need advice. Any assistance would be greatly appreciated.

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LockD0wn
Member
110
01-08-2023, 03:50 AM
#2
Hello! Here’s a refreshed version of your message:

Welcome to the forums! Could you share the make and model of your power supply? Also, do you remember any driver errors? Are there any red exclamation marks in the system logs within Event Viewer?
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LockD0wn
01-08-2023, 03:50 AM #2

Hello! Here’s a refreshed version of your message:

Welcome to the forums! Could you share the make and model of your power supply? Also, do you remember any driver errors? Are there any red exclamation marks in the system logs within Event Viewer?

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Platynyun
Junior Member
18
01-08-2023, 03:50 AM
#3
I'm really sorry about missing that crucial detail in my build. The component I have is a Kratos M1-550B PSU (refer to: https://www.gamdias.com/en/component/pow...OS_M1-550B). The driver issues only show up when I run programs that heavily use the GPU, so they range from general crashes to specific codes. For instance, while playing Monster Hunter Rise, I received a "Fatal D3D error," which likely indicates a GPU-related problem. These errors tend to appear when graphics settings are set too high for the card, and since both cards should work fine, it suggests a power issue might be at play. I’ve never used Event Viewer before to investigate, so I’m not sure if any logs were recorded.
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Platynyun
01-08-2023, 03:50 AM #3

I'm really sorry about missing that crucial detail in my build. The component I have is a Kratos M1-550B PSU (refer to: https://www.gamdias.com/en/component/pow...OS_M1-550B). The driver issues only show up when I run programs that heavily use the GPU, so they range from general crashes to specific codes. For instance, while playing Monster Hunter Rise, I received a "Fatal D3D error," which likely indicates a GPU-related problem. These errors tend to appear when graphics settings are set too high for the card, and since both cards should work fine, it suggests a power issue might be at play. I’ve never used Event Viewer before to investigate, so I’m not sure if any logs were recorded.