F5F Stay Refreshed Hardware Desktop You're experiencing new issues and random crashes; let's try to pinpoint the problem.

You're experiencing new issues and random crashes; let's try to pinpoint the problem.

You're experiencing new issues and random crashes; let's try to pinpoint the problem.

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missingmetal
Member
181
11-12-2023, 04:35 PM
#1
I recently upgraded my AM4 PC with several new components, but after about a month I began experiencing random crashes. Initially, I assumed the problem was due to outdated drivers; once everything was updated, things stabilized for roughly a week. I then looked into Event Viewer logs, which consistently showed a 'Cache Hierarchy Error'. I’ll share some screenshots and the current specs of the parts I installed so you can review them.

PC Specifications:
- CPU: AMD Ryzen 7 5800X3D 3.4 GHz, 8-core (£256 at Amazon UK)
- Cooler: Thermalright Peerless Assassin 120 SE 66.17 CFM
- Motherboard: Gigabyte X570 AORUS ELITE ATX AM4 (new)
- RAM: Corsair Vengeance LPX 32 GB (2 x 16 GB), DDR4-3200 CL16 (£61.58)
- Storage: Crucial MX500 500 GB M.2-2280, Crucial BX500 1 TB M.2-2280, Western Digital Blue SN570 1 TB (all free)
- Video Card: XFX Speedster MERC 319 RX 6950 XT 16 GB (£585)
- Case: Cooler Master MasterCase Pro 5 ATX Mid Tower (free)
- Power Supply: Corsair RM850x 850W, 80+ Gold certified (£140.51)
- Network Adapter: Intel E1G42ET Gigabit Ethernet PCIe x4 (free)
- Monitor: LG 24GM79G-B 24.0", 1920x1080, 144 Hz (free)

I also tried PBO2 Tuner with settings -30 on all cores and power levels 90-60-90. The crashes still occurred without it, though I sometimes forget to adjust them. I’m open to any advice or additional details you might have. Thanks ahead!
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missingmetal
11-12-2023, 04:35 PM #1

I recently upgraded my AM4 PC with several new components, but after about a month I began experiencing random crashes. Initially, I assumed the problem was due to outdated drivers; once everything was updated, things stabilized for roughly a week. I then looked into Event Viewer logs, which consistently showed a 'Cache Hierarchy Error'. I’ll share some screenshots and the current specs of the parts I installed so you can review them.

PC Specifications:
- CPU: AMD Ryzen 7 5800X3D 3.4 GHz, 8-core (£256 at Amazon UK)
- Cooler: Thermalright Peerless Assassin 120 SE 66.17 CFM
- Motherboard: Gigabyte X570 AORUS ELITE ATX AM4 (new)
- RAM: Corsair Vengeance LPX 32 GB (2 x 16 GB), DDR4-3200 CL16 (£61.58)
- Storage: Crucial MX500 500 GB M.2-2280, Crucial BX500 1 TB M.2-2280, Western Digital Blue SN570 1 TB (all free)
- Video Card: XFX Speedster MERC 319 RX 6950 XT 16 GB (£585)
- Case: Cooler Master MasterCase Pro 5 ATX Mid Tower (free)
- Power Supply: Corsair RM850x 850W, 80+ Gold certified (£140.51)
- Network Adapter: Intel E1G42ET Gigabit Ethernet PCIe x4 (free)
- Monitor: LG 24GM79G-B 24.0", 1920x1080, 144 Hz (free)

I also tried PBO2 Tuner with settings -30 on all cores and power levels 90-60-90. The crashes still occurred without it, though I sometimes forget to adjust them. I’m open to any advice or additional details you might have. Thanks ahead!

B
borakula
Junior Member
15
11-12-2023, 04:35 PM
#2
Recent bios remain unchanged. Problems continue at PBO offsets of 20 and 15.
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borakula
11-12-2023, 04:35 PM #2

Recent bios remain unchanged. Problems continue at PBO offsets of 20 and 15.

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MikeGamer15YT
Member
110
11-12-2023, 04:35 PM
#3
The latest bios is F38b. I haven’t encountered this issue before, especially with the offset. I’ve tried 15, but I’m not sure if it’s related. It seems to occur randomly, even without much time in between, making it tough to pinpoint the cause.
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MikeGamer15YT
11-12-2023, 04:35 PM #3

The latest bios is F38b. I haven’t encountered this issue before, especially with the offset. I’ve tried 15, but I’m not sure if it’s related. It seems to occur randomly, even without much time in between, making it tough to pinpoint the cause.

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xDonjox
Junior Member
38
11-12-2023, 04:35 PM
#4
I haven't performed any CPU stability or stress tests such as Prime95, OCCT, Cinebench (loop), or Aida.
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xDonjox
11-12-2023, 04:35 PM #4

I haven't performed any CPU stability or stress tests such as Prime95, OCCT, Cinebench (loop), or Aida.

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Infallity
Senior Member
379
11-12-2023, 04:36 PM
#5
I've tested Prime95 for about half an hour, reaching up to 75°C with a 4.3GHz processor across all cores. For PBO2 I used -30, 90, 60, and 90 degrees. Cinebench results came in one cycle at a time on multiple cores, giving a score of 14,095. I also checked FurMark for the GPU, which peaked at 65°C. I haven't done MemTest much yet since I'm new to it.
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Infallity
11-12-2023, 04:36 PM #5

I've tested Prime95 for about half an hour, reaching up to 75°C with a 4.3GHz processor across all cores. For PBO2 I used -30, 90, 60, and 90 degrees. Cinebench results came in one cycle at a time on multiple cores, giving a score of 14,095. I also checked FurMark for the GPU, which peaked at 65°C. I haven't done MemTest much yet since I'm new to it.

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Sl33pless
Junior Member
5
11-12-2023, 04:36 PM
#6
A more extended stress test could be necessary. Running Memtest86+ and Passmark Memtest86 is simple and quick, though it takes some time.
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Sl33pless
11-12-2023, 04:36 PM #6

A more extended stress test could be necessary. Running Memtest86+ and Passmark Memtest86 is simple and quick, though it takes some time.

C
CLPSGAMER
Member
176
11-12-2023, 04:36 PM
#7
It seems you're unsure about which component might be causing the issue—CPU, RAM, PSU, or GPU. You're checking stock settings for the CPU and wondering if it could be related. The RAM you purchased doesn't match the QVL for your motherboard, which is usually a concern but not always. The GPU is taking longer than expected to arrive, so you're hoping it's not the graphics card either.
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CLPSGAMER
11-12-2023, 04:36 PM #7

It seems you're unsure about which component might be causing the issue—CPU, RAM, PSU, or GPU. You're checking stock settings for the CPU and wondering if it could be related. The RAM you purchased doesn't match the QVL for your motherboard, which is usually a concern but not always. The GPU is taking longer than expected to arrive, so you're hoping it's not the graphics card either.

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imTri
Posting Freak
786
11-12-2023, 04:36 PM
#8
PBO instability appears under light to medium loads, not in stress measurements. A corecycler would serve better for evaluating PBO stability.
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imTri
11-12-2023, 04:36 PM #8

PBO instability appears under light to medium loads, not in stress measurements. A corecycler would serve better for evaluating PBO stability.

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Nociph
Member
98
11-12-2023, 04:36 PM
#9
It's been running for roughly 30 minutes with 10,000 iterations set. After going through 17 iterations overnight, it seems stable enough. You might not need to run it longer unless you notice issues. Your concern about RAM is possible but worth checking if the process continues smoothly.
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Nociph
11-12-2023, 04:36 PM #9

It's been running for roughly 30 minutes with 10,000 iterations set. After going through 17 iterations overnight, it seems stable enough. You might not need to run it longer unless you notice issues. Your concern about RAM is possible but worth checking if the process continues smoothly.

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pokesegachao
Member
199
11-12-2023, 04:36 PM
#10
Are there other options you could explore? Or should I focus on replacing parts one by one and testing until it works? I saw someone mention it didn’t help and their system wouldn’t accept the GPU, so maybe it’s a different issue.
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pokesegachao
11-12-2023, 04:36 PM #10

Are there other options you could explore? Or should I focus on replacing parts one by one and testing until it works? I saw someone mention it didn’t help and their system wouldn’t accept the GPU, so maybe it’s a different issue.