Your system frequently shuts down during high-graphics games, and the Event Viewer only shows kernel 41 power errors.
Your system frequently shuts down during high-graphics games, and the Event Viewer only shows kernel 41 power errors.
I’m reaching out since this is my last chance. My setup began struggling in early 2023 while playing demanding games like Call of Duty: Warzone, Cyberpunk, Apex Legends, and Rust. The machine would suddenly freeze, turning black, and I’d have to power it down manually with the physical switch. After restarting, the Event Viewer only showed a kernel 41 power error. Sometimes I could play for about 30 minutes before it failed—sometimes just a few minutes. NOTE: The VGA indicator lights up during crashes on both my old and new motherboards, regardless of model. It also reacts with both the 6700X and 6900X chipsets. Current components: CPU – Ryzen 5900X (temperature 50-70°C during games), GPU – ASUS TUF RX 6900X (40-75°C), Motherboard – Gigabyte Aorus Master X570, RAM – Corsair Vengeance RGB Pro 4X (8GB, 3600MHz), PSU – Gigabyte 1000W, SSD – Samsung 970 EVO Plus (1TB), Boot drive – Samsung 970 EVO Plus, File drive – Kinston 2TB, OS – Windows 11 Pro.
What I’ve tried so far:
Software updates, changed power plan, reduced RAM speed, disabled AMD SAM, reset SSD and reinstalled Windows, used one RAM stick, two sticks, four sticks, single monitor, HDMI instead of D-Plate, lowered graphics card frequency on AMD Adrenaline.
Hardware in place:
CPU – RMA unit with new CPU, new RX 6700X, upgraded PSU to 1000W, new motherboard (MSI Tomahawk B550), new RAM.
Please let me know if you can assist—I’m open to any advice or parts that might help.
Edited: November 12, 2023 by beer2003
I considered attributing the issue to the power supply, but then remembered: when it occurs, can you still operate caps, num, or scroll locks? If they function, it’s probably the GPU that’s failing.
You might need to consider trying again later since the display often turns off completely and enters low-power mode after a short time. It's unclear what steps to take to verify functionality.
Your monitor is shifting into power-saving or standby mode. Check the lights on your keyboard for confirmation.
It's a Gigabyte GP-UD1000GM power supply unit that's linked to a surge protector, which in turn is plugged into a standard wall outlet.
Hello, upon inspection the keyboard turns off initially before coming back on, yet the screen remains dark. The VGA indicator on your motherboard illuminates, but there’s no error message shown on the code display.
The PSU has several drawbacks as highlighted in the review. A surge strip refers to a specific component or feature; the model number you should check is #12345. If it's a cheap strip found at retail stores, it’s a concern. Maintaining stable power under load starts with reliable and steady power supply.
I realize now I connected the computer to its own wall outlet, thinking it would help, but I forgot about it. For the power supply, I could use my old 750W unit, though it didn’t fix the problem—it’s a bit unclear if that’s better. Thanks for your assistance!