Your password has been lost on your laptop.
Your password has been lost on your laptop.
So actually this laptop is my cousin's and he forgot the password (Lenovo running win8). He asked me to factory reset it for him but I'm having trouble too. I can't get into safe mode, I tried all the F keys and the only thing I could get into was the BIOS and that didn't help because I couldn't reset it from there too. Is there anyway to get pass the lock screen or in general, factory reset the laptop without getting pass the lock screen ? Pls help !!!
Follow this tutorial to replace the forgotten Windows password.
Check the provided link for detailed steps.