Your computer shuts down unexpectedly during gameplay.
Your computer shuts down unexpectedly during gameplay.
I’m playing now, either joining the lobby or diving in, and everything runs smoothly. Suddenly it freezes with a black screen and restarts as if nothing happened. I don’t know what’s wrong. It doesn’t seem to overheat, power usage is normal, and my RAM looks fine. This is really frustrating. Any help would be great—maybe something unknown is causing the issue or my GPU is failing like others have said.
Consider updating via DDU and performing a fresh GPU driver installation. This worked for me too—luckily it wasn’t hardware-related, so I reinstalled the drivers and the issue disappeared.
Do you have an extra GPU available? Or does your CPU come with built-in GPUs? If yes, consider swapping in the spare one—just make sure it works before proceeding. If that doesn’t help, try removing the GPU and using your system’s integrated graphics; you might be able to play games at lower settings to ease the load. If neither resolves the problem, the issue could lie with the motherboard or Windows itself.
honestly, a good description of what is going on... but unfortunately missing a lot of important details to really figure this out... FULL SYSTEM SPECS? and what *exactly* did you try to fix it? Don't just assume your ram is ok because it passed some random tests (maybe) etc. Run Firestrike benchmark (free 3dmark demo is on steam) and link the result(s) here, so we can check if your system runs normally, otherwise.
I reinstalled Windows three times. I took it to a PC repair shop. They couldn’t pinpoint the issue. They talked about the GPU possibly failing, saying it might be due to the GPU detaching from the motherboard.
Here are your specs in a different format:
- AMD R5 3600 with 32GB DDR4 RAM at 3200MHz
- Corsair Vengeance RGB RGB lighting
- ASUS Strix B550F gaming laptop with Wi-Fi
- MSI RTX 3070 Ti graphics card for gaming
- Samsung 970 EVO NVMe SSD
- RoseWill 650W bronze power supply unit
I understand the PSU might not seem strong enough, but I've stayed stable for a year now. Only recently started experiencing issues about a month ago. I reinstalled Windows three times, switched from Windows 11 to 10, thinking it was the issue. A technician mentioned the GPU chip could fail if it overheats.
This seems like an unusual situation, not typical conversation for someone familiar with the topic. It’s possible the GPU is failing, but the explanation feels off. For now, consider upgrading to a Corsair RX 850W PSU. You could also run a FireStrike benchmark (available on Steam) and share the results here—this would help identify any issues with your system.
Consider getting a 750w PSU or an 850w one, based on what he recommends. It seems like the problem might be related to the GPU, but we're not entirely sure yet—just try swapping it out and playing a game for an hour to see how it performs.