You return the product for repair or replacement.

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enderman1250
Junior Member

11-03-2020, 07:17 PM

You just placed a 5600x order and it’s having problems after startup. You’re unsure if the issue is with the motherboard or the CPU and are considering returning it for an RMA. You’re also curious whether they actually send it back, since there’s no clear info on that on their website.

enderman1250

11-03-2020, 07:17 PM #1

craftman887
Junior Member

11-05-2020, 07:50 AM

They either conduct the testing or issue a fresh one, telling you here, because as long as you gave a thorough explanation of what was occurring, it should suffice.

craftman887

11-05-2020, 07:50 AM #2

They either conduct the testing or issue a fresh one, telling you here, because as long as you gave a thorough explanation of what was occurring, it should suffice.

Arktis
Junior Member

11-05-2020, 04:38 PM

If the testing succeeds and they confirm functionality, will they return it to you?

Arktis

11-05-2020, 04:38 PM #3

If the testing succeeds and they confirm functionality, will they return it to you?

DriveIn
Senior Member

739

11-05-2020, 05:21 PM

It works fine, so the CPU is probably not the issue. Usually it's just a fast check without much detail.

DriveIn

11-05-2020, 05:21 PM #4

It works fine, so the CPU is probably not the issue. Usually it's just a fast check without much detail.

SonyaPlay
Junior Member

11-05-2020, 06:46 PM

They won<|pad|>,they won't take it from you! You'll receive it again, just the fees for shipping and the time you're waiting without your CPU.

SonyaPlay

11-05-2020, 06:46 PM #5

They won<|pad|>,they won't take it from you! You'll receive it again, just the fees for shipping and the time you're waiting without your CPU.

Xytrixz
Senior Member

552

11-05-2020, 07:10 PM

Remember this: Your CPU is usually the least likely place to encounter issues.

Xytrixz

11-05-2020, 07:10 PM #6

Remember this: Your CPU is usually the least likely place to encounter issues.

ZlouKoT
Member

11-12-2020, 08:17 PM

Based on my observations, CPUs should remain functional as long as the cooling is adequate and the power source is reliable.

ZlouKoT

11-12-2020, 08:17 PM #7

Based on my observations, CPUs should remain functional as long as the cooling is adequate and the power source is reliable.

Gelleos_Gods
Member

11-12-2020, 09:04 PM

They return it, covering the costs. I handled it with a monitor, and the shipping issues were resolved. No problems detected. Charging $70.

Gelleos_Gods

11-12-2020, 09:04 PM #8

They return it, covering the costs. I handled it with a monitor, and the shipping issues were resolved. No problems detected. Charging $70.

iSurvive
Member

180

11-12-2020, 09:30 PM

Did you RMA the board? It's far more likely to be a board issue than a problem with your CPU. Unless there's physical damage or extreme stupidity involved, CPUs generally don't just go bad.

iSurvive

11-12-2020, 09:30 PM #9

Did you RMA the board? It's far more likely to be a board issue than a problem with your CPU. Unless there's physical damage or extreme stupidity involved, CPUs generally don't just go bad.

Ward12
Posting Freak

895

11-12-2020, 09:41 PM

#10

They provided me with a prepaid shipping label.

Ward12

11-12-2020, 09:41 PM #10

They provided me with a prepaid shipping label.

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