F5F Stay Refreshed Software PC Gaming You need to contact the retailer directly to cancel your pre-order for BF1. They will guide you through the process.

You need to contact the retailer directly to cancel your pre-order for BF1. They will guide you through the process.

You need to contact the retailer directly to cancel your pre-order for BF1. They will guide you through the process.

J
Jovani_Salami
Member
65
07-02-2025, 03:39 AM
#1
I almost missed noticing the pre-order was placed, and EA has now billed me the $65 fee. I’m choosing to hold off and check how the rented servers are handling things, so I’m canceling my order. On the refund page, it mentioned no eligible games could be refunded, including the one I bought. It also stated a seven-day window from release day for refunds. That means I’ll need to wait a few more days before I can process the return.
J
Jovani_Salami
07-02-2025, 03:39 AM #1

I almost missed noticing the pre-order was placed, and EA has now billed me the $65 fee. I’m choosing to hold off and check how the rented servers are handling things, so I’m canceling my order. On the refund page, it mentioned no eligible games could be refunded, including the one I bought. It also stated a seven-day window from release day for refunds. That means I’ll need to wait a few more days before I can process the return.

C
Cre3peR
Member
58
07-07-2025, 12:32 PM
#2
Please note the deadlines. We require refunds within 24 hours of launching the game, within 7 days of purchase, or within 7 days of the release date if you ordered in advance.
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Cre3peR
07-07-2025, 12:32 PM #2

Please note the deadlines. We require refunds within 24 hours of launching the game, within 7 days of purchase, or within 7 days of the release date if you ordered in advance.

A
Animegirl34
Junior Member
46
07-08-2025, 10:00 PM
#3
Are you sure you should hold off until the 15th, since the release is set for the 22nd?
A
Animegirl34
07-08-2025, 10:00 PM #3

Are you sure you should hold off until the 15th, since the release is set for the 22nd?

K
Komodo88
Senior Member
749
07-09-2025, 10:19 PM
#4
Once the game is released, you have up to 7 days to cancel. If everything looks fine, you can cancel by 12:01 AM on the 22nd.
K
Komodo88
07-09-2025, 10:19 PM #4

Once the game is released, you have up to 7 days to cancel. If everything looks fine, you can cancel by 12:01 AM on the 22nd.

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_Mi4S_
Junior Member
43
07-11-2025, 11:12 PM
#5
Reach out directly to EA or Origin support and inform them you wish to cancel your preorder. https://help.ea.com/ca/contact-us This should prompt immediate action. If delayed, they will outline the refund conditions.
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_Mi4S_
07-11-2025, 11:12 PM #5

Reach out directly to EA or Origin support and inform them you wish to cancel your preorder. https://help.ea.com/ca/contact-us This should prompt immediate action. If delayed, they will outline the refund conditions.

S
SmileyFishMC
Member
60
07-16-2025, 04:28 PM
#6
I'll reach out tomorrow to check on the refund, hoping to get my money back soon. I'm sure it's possible, and I'd rather have it now than wait.
S
SmileyFishMC
07-16-2025, 04:28 PM #6

I'll reach out tomorrow to check on the refund, hoping to get my money back soon. I'm sure it's possible, and I'd rather have it now than wait.