Yes, you can repeatedly create a fresh Windows 10 installation whenever needed.
Yes, you can repeatedly create a fresh Windows 10 installation whenever needed.
Hi, welcome! I understand you're working on repairing PCs for customers and it's a bit of a challenge. I'm not an expert, but I can share some general thoughts. It's unusual to lose a password on a gaming laptop, especially if it's only used for games. Some people might think they can just reinstall the OS without going through the system or BIOS. However, if the user doesn't know the password and can't access the system, it's important to follow proper procedures. You might need to reset the BIOS settings or use recovery tools. If you're unsure, it's safer to guide them through the steps carefully. Let me know if you'd like more details!
Removing the existing data and replacing it with a fresh installation seems to resolve the issue. If BitLocker is enabled, it could lead to complications, but reformatting should fix them. This advice is based on past experiences, mainly from older hardware, which may not fully reflect current conditions.
Just because you are a computer scientist doesnt mean you know shit about hardware. What may be happening is a bitlocked drive. Aka chuck a linux usb in it and wipe. Or if there was a bios password then well a but harder but also should be as easy as wiping the drive externally and installing a os then from a usb as the laptop cant find any other bootable device. Or worst case install windows from another system onto the drive and chuck it in. Also who forgets their logon password if its often used? I think they may have a aggressive piece of malware here so basically after you are done with the stick grt a linux pc up and runningh to sanitize the hell outta it
We can't assist with bypassing an existing Windows installation, though you likely don’t need the password to wipe the drive. Bitlocker might add complexity if configured properly. As long as the system has a valid Windows license, you’re free to reinstall the same edition any number of times.
Unless a bios password exists, even with BitLocker active, a straightforward boot into Linux or a portable OS can erase the disk completely and a new Windows setup should work easily. Problems typically arise only when the drive is failing and cannot accept any more data.