Yes, the computer shuts off and attempts to restart once it has finished handling video files.
Yes, the computer shuts off and attempts to restart once it has finished handling video files.
I'm not certain if the CPU overheating is the reason for this, but I'd like to discuss with you what to examine before deciding to take the machine to a technician. Recently, the computer struggled with heavy video files. Last weekend it kept freezing while exporting 8K videos, then would attempt to restart but wouldn't actually reboot. It displayed a black screen with no video signal. I thought the problem might be related to the video card I bought a month ago and returned it, but it was still happening. I wasn't sure if I had damaged the CPU cooler during installation, possibly breaking the paste. It ran for most of the month before this issue began. Before replacing the cooler or applying new paste, what other checks should I perform? I installed a CPU temperature program and the maximum temperature reached 92°C. Most of the time it stayed around 45-70°C, with lower readings when idle. Processing files caused higher temperatures, leading to shutdowns. I'm wondering if there might be a short circuit somewhere. I recently got a new video card, so the GPU wasn't the problem.
95 degrees is the upper limit for Ryzen; reaching 92 might indicate overheating, depending on the software data. If the average CPU temperature was higher, it’s likely overheating. Check the BIOS settings and look into PBO and/or XMP configurations, as they could be contributing to the problem.
Test this straightforward method: adjust each fan to its full capacity and observe if the issue continues.
92 reached its peak just once while I observed it, and it didn't maintain that temperature. The temperatures changed a lot during the load. I'm getting a new 4TB M.2 drive soon, so to simplify the installation, perhaps I'll remove the CPU cooler and reattach it.
Are there any enhancements or voltage reduction tools such as Curve Optimizer? Review idle voltages in BIOS. Following intense use, voltage tends to drop significantly and quickly, leading to shutdowns. This CPU should not shut down when operating between 105-110°C, and at 95°C it would only slightly throttle.
The system has essentially given up. Restarting it would allow it to run for a short time before the mouse stops and the computer freezes. It seems the D15 CPU cooler might be too tight on its mount, possibly causing the CPU to overheat. I’m also considering that a faulty memory stick could be the cause. Right now I’m using my laptop, which I took off the desktop to have it inspected. Getting access to the cooler’s mounting screws is difficult, so I need someone to handle it.
When you think memory is faulty, test one stick at a time in the correct position.
The repair shop believes the power supply is dead. Luckily, the PSU comes with a ten-year warranty. I purchased the identical model, but this time it's rated at 1200 watts, allowing them to simply replace it and check its performance.
Before installing the new PSU, removing the old one might affect performance, causing slow speeds and freezing issues, even though the computer stays on. Their advice about the PSU being bad seems to be the main concern. Regarding the warranty repair time for a Thermaltake PSU, it usually takes around six months, sometimes longer, before the part is returned.