F5F Stay Refreshed Hardware Desktop X870 halted at a single dash and displayed error code 15.

X870 halted at a single dash and displayed error code 15.

X870 halted at a single dash and displayed error code 15.

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K
KKHoliday
Junior Member
15
02-26-2023, 12:01 PM
#1
Hello everyone, I just assembled my first PC. The configuration includes: MSI x870 tomahawk, Ryzen 7600, MSI 750W power supply, Radeon 9070 XT, and a 32GB 2x16GB CL30 SSD with 6000 MT/s RAM. The main problem is that the GPU isn’t outputting anything, and I’m repeatedly stuck on code 15 with a single dash displayed on the screen from the built-in graphics. Online users suggested it’s just memory training, so I decided not to fix it overnight. Now I’m still stuck at code 15. What should I do? It won’t boot at all. Browser version and operating system: Steps to reproduce/previous actions. What happened? Expected outcome? Any screenshots or extra details? If the issue relates to Cloudflare, could you share the ray ID from the bottom of the error page?
K
KKHoliday
02-26-2023, 12:01 PM #1

Hello everyone, I just assembled my first PC. The configuration includes: MSI x870 tomahawk, Ryzen 7600, MSI 750W power supply, Radeon 9070 XT, and a 32GB 2x16GB CL30 SSD with 6000 MT/s RAM. The main problem is that the GPU isn’t outputting anything, and I’m repeatedly stuck on code 15 with a single dash displayed on the screen from the built-in graphics. Online users suggested it’s just memory training, so I decided not to fix it overnight. Now I’m still stuck at code 15. What should I do? It won’t boot at all. Browser version and operating system: Steps to reproduce/previous actions. What happened? Expected outcome? Any screenshots or extra details? If the issue relates to Cloudflare, could you share the ray ID from the bottom of the error page?

M
MUPPETS_BROS
Junior Member
16
02-26-2023, 01:20 PM
#2
M
MUPPETS_BROS
02-26-2023, 01:20 PM #2

F
fuhqing
Member
180
02-27-2023, 07:20 PM
#3
15 indicates memory training for your motherboard. The RAM slots you've installed are A2 and B2, correct?
F
fuhqing
02-27-2023, 07:20 PM #3

15 indicates memory training for your motherboard. The RAM slots you've installed are A2 and B2, correct?

K
KoreanGrill
Junior Member
10
02-27-2023, 08:49 PM
#4
I got it overnight and it remains stuck in the morning.
K
KoreanGrill
02-27-2023, 08:49 PM #4

I got it overnight and it remains stuck in the morning.

_
_zaphire_
Member
198
03-17-2023, 04:48 PM
#5
Test each stick individually via A2 port. Check if any functions properly. Once you have a result, update BIOS to the newest version and retry dual channel.
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_zaphire_
03-17-2023, 04:48 PM #5

Test each stick individually via A2 port. Check if any functions properly. Once you have a result, update BIOS to the newest version and retry dual channel.

B
64
03-18-2023, 12:59 AM
#6
The process of clearing CMOS has completed. I'm currently facing an issue with the next step.
B
BatistaCrafter
03-18-2023, 12:59 AM #6

The process of clearing CMOS has completed. I'm currently facing an issue with the next step.

S
ShadowNiqht
Member
198
03-20-2023, 09:24 AM
#7
It mentions a quad channel setup. That means you're using four audio channels. Perfect! I'd suggest checking your BIOS settings as the next step.
S
ShadowNiqht
03-20-2023, 09:24 AM #7

It mentions a quad channel setup. That means you're using four audio channels. Perfect! I'd suggest checking your BIOS settings as the next step.

P
PersieO
Posting Freak
786
03-20-2023, 06:22 PM
#8
The cleaning process affected the system, but I’m seeing this message from the built-in graphics. It seems button presses aren’t responding.
P
PersieO
03-20-2023, 06:22 PM #8

The cleaning process affected the system, but I’m seeing this message from the built-in graphics. It seems button presses aren’t responding.

J
jerrydog01
Senior Member
703
03-30-2023, 10:58 AM
#9
You're using only two sticks, which seems unusual. The system isn't responding to button presses or DEL, so double-check your setup. Make sure you're following the correct controls.
J
jerrydog01
03-30-2023, 10:58 AM #9

You're using only two sticks, which seems unusual. The system isn't responding to button presses or DEL, so double-check your setup. Make sure you're following the correct controls.

S
Scout_HD
Member
123
03-30-2023, 11:07 AM
#10
DDR5 may appear as a quad-channel in certain configurations because of its architecture. On a consumer setup, 2 sticks and 4 sticks remain dual-channel. Consider using another keyboard or a different USB port.
S
Scout_HD
03-30-2023, 11:07 AM #10

DDR5 may appear as a quad-channel in certain configurations because of its architecture. On a consumer setup, 2 sticks and 4 sticks remain dual-channel. Consider using another keyboard or a different USB port.

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