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MavrosGR
Senior Member
579
01-19-2016, 07:44 PM
#1
Hi, your Swedish friend is going through a frustrating situation. He downloaded something suspicious and believes it might have exposed his information. After attempting a reset, he received an error stating that no changes were made. I understand this is unclear, so I’d suggest asking him to record his screen during the reset process. If anyone has any advice or solutions, feel free to share!
M
MavrosGR
01-19-2016, 07:44 PM #1

Hi, your Swedish friend is going through a frustrating situation. He downloaded something suspicious and believes it might have exposed his information. After attempting a reset, he received an error stating that no changes were made. I understand this is unclear, so I’d suggest asking him to record his screen during the reset process. If anyone has any advice or solutions, feel free to share!

M
MegaDisco
Senior Member
352
01-22-2016, 12:33 AM
#2
Reset everything completely. Follow the first guide from the provided link. Remind your friend to try risky actions in virtual machines later.
M
MegaDisco
01-22-2016, 12:33 AM #2

Reset everything completely. Follow the first guide from the provided link. Remind your friend to try risky actions in virtual machines later.