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Windows Update and Internet Explorer issues

Windows Update and Internet Explorer issues

S
SLADE_Arcant
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129
05-05-2021, 02:33 AM
#1
Hey everyone, I recently attempted to install an app from a third-party site, but instead of the app, I got lots of viruses. Yeah, I get that—I’m not great at this. I ran several scans with different tools and cleared all suspicious files from appdata, roaming, program files, Chrome extensions, etc. I also uninstalled every app I’d just added. Still, I have two problems I can’t fix by myself. First, when using Chrome, the browser logo doesn’t show; it displays the Internet Explorer logo. Second, I can’t update Windows through the settings update center. When I try to scan for updates, I get a 0x80070424 error and when I manually install, it says the service doesn’t exist. The “Windows Update” service isn’t listed in services either. Help would be really appreciated. Thanks!
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S
SLADE_Arcant
05-05-2021, 02:33 AM #1

Hey everyone, I recently attempted to install an app from a third-party site, but instead of the app, I got lots of viruses. Yeah, I get that—I’m not great at this. I ran several scans with different tools and cleared all suspicious files from appdata, roaming, program files, Chrome extensions, etc. I also uninstalled every app I’d just added. Still, I have two problems I can’t fix by myself. First, when using Chrome, the browser logo doesn’t show; it displays the Internet Explorer logo. Second, I can’t update Windows through the settings update center. When I try to scan for updates, I get a 0x80070424 error and when I manually install, it says the service doesn’t exist. The “Windows Update” service isn’t listed in services either. Help would be really appreciated. Thanks!

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W
WasntMeBro
Junior Member
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4
05-05-2021, 02:33 AM
#2
You'll probably have to reinstall Windows, then add antivirus protection.
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W
WasntMeBro
05-05-2021, 02:33 AM #2

You'll probably have to reinstall Windows, then add antivirus protection.

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M
Mihaa
Junior Member
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47
05-05-2021, 02:33 AM
#3
I'm trying to prevent installing more work apps and dealing with a slow internet, so getting Windows reinstalled seems unavoidable. If it's the only choice, I suppose I'll have to go through it.
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M
Mihaa
05-05-2021, 02:33 AM #3

I'm trying to prevent installing more work apps and dealing with a slow internet, so getting Windows reinstalled seems unavoidable. If it's the only choice, I suppose I'll have to go through it.

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T
Tuly
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77
05-05-2021, 02:33 AM
#4
You don’t have to re-download everything unless you install it properly.
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T
Tuly
05-05-2021, 02:33 AM #4

You don’t have to re-download everything unless you install it properly.

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I
itza_red_panda
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220
05-05-2021, 02:33 AM
#5
It seems you haven’t saved any install apps yet, so you’ll need to download them again. Are you sure you didn’t overlook anything?
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I
itza_red_panda
05-05-2021, 02:33 AM #5

It seems you haven’t saved any install apps yet, so you’ll need to download them again. Are you sure you didn’t overlook anything?

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