Windows shut down on its own, and I don’t know what to do.
Windows shut down on its own, and I don’t know what to do.
Hello, I understand you're facing a similar issue. I've set up an account here to assist those who couldn't resolve this problem. I've come across some potential fixes, but they didn't apply to me. I'm not sure if anyone else managed it, but I was able to fix mine by removing all recent updates and then restarting the computer. After that, open Microsoft Office and enter your product key. If that doesn't work, try uninstalling Microsoft Office completely and reinstalling it following the guidance. Let me know if this helped you.
I forgot to start this discussion. After a week and a half, I tried again to install updates and one of them resolved the issue. I don’t know which one or why it worked but it did. It would have helped to update sooner... memory loss. Thanks for the tip—I could have used that advice then!