F5F Stay Refreshed Hardware Desktop Windows PC issues persistently occurring

Windows PC issues persistently occurring

Windows PC issues persistently occurring

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GekkeSchildpad
Member
211
07-30-2021, 03:04 PM
#1
I recently purchased a PC and it’s been acting up lately. Whenever this occurs, everything freezes or stops working. My music plays poorly, games experience lag spikes, and Chrome fails to load pages. I can’t shut it off manually—when it starts, I have to hold the power button for a few seconds. This usually happens right after startup, sometimes even after a few hours, but occasionally it happens randomly. I’ve reset the PC twice in the factory settings, yet the issue persists. It seems like a hardware problem, but I’m not sure what steps I can take to prevent it.
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GekkeSchildpad
07-30-2021, 03:04 PM #1

I recently purchased a PC and it’s been acting up lately. Whenever this occurs, everything freezes or stops working. My music plays poorly, games experience lag spikes, and Chrome fails to load pages. I can’t shut it off manually—when it starts, I have to hold the power button for a few seconds. This usually happens right after startup, sometimes even after a few hours, but occasionally it happens randomly. I’ve reset the PC twice in the factory settings, yet the issue persists. It seems like a hardware problem, but I’m not sure what steps I can take to prevent it.

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Beybladerocker
Junior Member
8
07-30-2021, 03:37 PM
#2
System details and current temperatures included.
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Beybladerocker
07-30-2021, 03:37 PM #2

System details and current temperatures included.

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Funny_KunG
Junior Member
19
07-30-2021, 07:57 PM
#3
1
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Funny_KunG
07-30-2021, 07:57 PM #3

1

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xTonyAbbott
Junior Member
31
07-31-2021, 02:34 AM
#4
CPU is an AMD Ryzen 3 4300G with 8 cores and a clock speed of 3.7GHz. GPU is an AMD Radeon ™. RAM is 16GB DDR4 Ballistix at 2,666MHz. Motherboard info uncertain—maybe it's not the exact model. SSD is TeamGroup M.2 solid state drive with 256GB capacity and 5GB/s speed. HDD details are unclear but it appears to be a 1TB drive with 500GB capacity. CPU temperatures stay below 60°C, GPU is built-in.
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xTonyAbbott
07-31-2021, 02:34 AM #4

CPU is an AMD Ryzen 3 4300G with 8 cores and a clock speed of 3.7GHz. GPU is an AMD Radeon ™. RAM is 16GB DDR4 Ballistix at 2,666MHz. Motherboard info uncertain—maybe it's not the exact model. SSD is TeamGroup M.2 solid state drive with 256GB capacity and 5GB/s speed. HDD details are unclear but it appears to be a 1TB drive with 500GB capacity. CPU temperatures stay below 60°C, GPU is built-in.

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_GiovanniPvP_
Member
58
07-31-2021, 06:34 AM
#5
Peak at 60°C or running idle at that temperature? You can perform Heavy Load and Video Stability tests together without exceeding 2 hours. Keep an eye on your temperatures—stop them if they go above 75°C. If everything looks fine, extend the run to 2-4 hours. For a quick check, use CPU-Z (double memory speed readings since it's DDR) and GPU-Z to monitor temps in seconds. A factory reset means HP, Dell, or a Windows reset—does it show overclocking or underclocking?
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_GiovanniPvP_
07-31-2021, 06:34 AM #5

Peak at 60°C or running idle at that temperature? You can perform Heavy Load and Video Stability tests together without exceeding 2 hours. Keep an eye on your temperatures—stop them if they go above 75°C. If everything looks fine, extend the run to 2-4 hours. For a quick check, use CPU-Z (double memory speed readings since it's DDR) and GPU-Z to monitor temps in seconds. A factory reset means HP, Dell, or a Windows reset—does it show overclocking or underclocking?

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AkvaloneMC
Junior Member
5
08-10-2021, 01:39 PM
#6
I simulated intense usage on my CPU and GPU for more than four hours, reaching peak temperatures of 51°C for the CPU and 42°C for the GPU. After performing a Windows reset, I discovered that my motherboard doesn’t support any overclocking or underclocking.
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AkvaloneMC
08-10-2021, 01:39 PM #6

I simulated intense usage on my CPU and GPU for more than four hours, reaching peak temperatures of 51°C for the CPU and 42°C for the GPU. After performing a Windows reset, I discovered that my motherboard doesn’t support any overclocking or underclocking.

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Xman2525
Junior Member
38
08-14-2021, 10:10 PM
#7
Did you check if the motherboard was recently updated?
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Xman2525
08-14-2021, 10:10 PM #7

Did you check if the motherboard was recently updated?

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SoyDash
Posting Freak
859
08-14-2021, 10:47 PM
#8
You can update your bio on platforms like LinkedIn, your personal website, or any professional networking site you use.
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SoyDash
08-14-2021, 10:47 PM #8

You can update your bio on platforms like LinkedIn, your personal website, or any professional networking site you use.

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masterwolfgg
Junior Member
4
08-15-2021, 04:08 PM
#9
Verify the BIOS version in your device settings. Then check Asus for a newer BIOS release that addresses your issue and matches the fixes listed. Don't upgrade just because options seem limited. If you decide to update, ensure you obtain the proper version printed on the motherboard. Keep a backup of your current BIOS before proceeding. Run the BIOS flasher without any interruptions. Have you tried memtest64 already?
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masterwolfgg
08-15-2021, 04:08 PM #9

Verify the BIOS version in your device settings. Then check Asus for a newer BIOS release that addresses your issue and matches the fixes listed. Don't upgrade just because options seem limited. If you decide to update, ensure you obtain the proper version printed on the motherboard. Keep a backup of your current BIOS before proceeding. Run the BIOS flasher without any interruptions. Have you tried memtest64 already?

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Addycassy
Junior Member
37
08-15-2021, 05:41 PM
#10
No, I don't run any malware. Windows Auto Update is enabled by default. If you see yellow or red indicators in Device Manager, it may indicate a security alert—please check your system for updates or consult a trusted source.
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Addycassy
08-15-2021, 05:41 PM #10

No, I don't run any malware. Windows Auto Update is enabled by default. If you see yellow or red indicators in Device Manager, it may indicate a security alert—please check your system for updates or consult a trusted source.

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