F5F Stay Refreshed Software PC Gaming Windows freezes when exiting games

Windows freezes when exiting games

Windows freezes when exiting games

K
kenken0724
Member
178
04-24-2017, 10:31 PM
#1
My specs:
i5 9400f
RX 580, 4gb
12 GB RAM, both kingston, both clocked at 2400, one 8 gb, one 4gb.
HDD toshiba 1000 gb
PSU: something with 500 watts
Motherboard: gigabyte H310M
So, I can play for hours and hours, 4-5 hours straight. everything is fine. no fps drops, no sound scatters, no nothing. Pc runs smoothly, no overheat.
As soon as I press "Quit game" on any modern game since maybe 2012 (from amazing spider man 2 all the way to the euro truck 2, nfs payback and ect.) whole PC freezes. Sound starts scattering or chattering like TTTRRRRRRRRZZZZZZ and emergency restart is the only option.
I googled hell out of this problem, tried everything that I came upon.
Clean install of drivers with DDU - done
Editing stuff in regedit - done (this didn't change anything at all)
Switching RAM's - done (still freezes)
Changing power modes from windows - done.
Changing games from fullscreen to borderless fullscreen - done.
No progress so far. Problem hasn't even changed.
I think something is wrong with windows, all tough I don't know what. If a PC can handle any modern game for hours, why should it be freezing when I want to exit?
So... help?
K
kenken0724
04-24-2017, 10:31 PM #1

My specs:
i5 9400f
RX 580, 4gb
12 GB RAM, both kingston, both clocked at 2400, one 8 gb, one 4gb.
HDD toshiba 1000 gb
PSU: something with 500 watts
Motherboard: gigabyte H310M
So, I can play for hours and hours, 4-5 hours straight. everything is fine. no fps drops, no sound scatters, no nothing. Pc runs smoothly, no overheat.
As soon as I press "Quit game" on any modern game since maybe 2012 (from amazing spider man 2 all the way to the euro truck 2, nfs payback and ect.) whole PC freezes. Sound starts scattering or chattering like TTTRRRRRRRRZZZZZZ and emergency restart is the only option.
I googled hell out of this problem, tried everything that I came upon.
Clean install of drivers with DDU - done
Editing stuff in regedit - done (this didn't change anything at all)
Switching RAM's - done (still freezes)
Changing power modes from windows - done.
Changing games from fullscreen to borderless fullscreen - done.
No progress so far. Problem hasn't even changed.
I think something is wrong with windows, all tough I don't know what. If a PC can handle any modern game for hours, why should it be freezing when I want to exit?
So... help?

C
clogomogo
Junior Member
5
04-26-2017, 06:31 PM
#2
This text describes a situation where someone is troubleshooting computer freezing issues. The user suspects their hard drive (HDD) or power supply unit (PSU) might be causing problems. The advice given focuses on investigating the PSU's quality due to potential harm to other components if it’s low-quality, rather than immediately replacing it with an unverified unit. It emphasizes checking the HDD for issues and highlights the importance of understanding PSU specifications like amperage ratings.
C
clogomogo
04-26-2017, 06:31 PM #2

This text describes a situation where someone is troubleshooting computer freezing issues. The user suspects their hard drive (HDD) or power supply unit (PSU) might be causing problems. The advice given focuses on investigating the PSU's quality due to potential harm to other components if it’s low-quality, rather than immediately replacing it with an unverified unit. It emphasizes checking the HDD for issues and highlights the importance of understanding PSU specifications like amperage ratings.

F
froggiee
Junior Member
28
05-16-2017, 06:20 PM
#3
make and model of the psu?
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froggiee
05-16-2017, 06:20 PM #3

make and model of the psu?

H
helenma0301
Senior Member
250
05-16-2017, 06:38 PM
#4
there are chinese letters on it, only english I can see is:
DN500
AC input 200-240vac 4.0a 47-63hz
DC output +3.3V +5V +12V +5VSB
Total Output - 500W
:/
hope this helps
H
helenma0301
05-16-2017, 06:38 PM #4

there are chinese letters on it, only english I can see is:
DN500
AC input 200-240vac 4.0a 47-63hz
DC output +3.3V +5V +12V +5VSB
Total Output - 500W
:/
hope this helps

T
Twanneman81
Member
92
05-16-2017, 11:25 PM
#5
That’s a really thorough description of the situation! It does sound like the drive is functioning correctly outside of those specific gaming scenarios. The fact that you've tested it with other tasks – downloads, file transfers, general PC operation – strongly suggests that the issue is related to how the drive is being utilized during gameplay, potentially due to a conflict between the game’s demands and the way the drive is accessing data. It’s entirely possible there could be something specific about the game's code or resource usage triggering this behavior.

Given all of this, it’s definitely plausible for the drive to exhibit this kind of corruption under heavy load like gaming, especially if there are any underlying issues with its performance or how it handles large data transfers. It doesn't necessarily mean the drive is fundamentally corrupted, just that a particular combination of factors seems to be causing problems during those specific activities.
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Twanneman81
05-16-2017, 11:25 PM #5

That’s a really thorough description of the situation! It does sound like the drive is functioning correctly outside of those specific gaming scenarios. The fact that you've tested it with other tasks – downloads, file transfers, general PC operation – strongly suggests that the issue is related to how the drive is being utilized during gameplay, potentially due to a conflict between the game’s demands and the way the drive is accessing data. It’s entirely possible there could be something specific about the game's code or resource usage triggering this behavior.

Given all of this, it’s definitely plausible for the drive to exhibit this kind of corruption under heavy load like gaming, especially if there are any underlying issues with its performance or how it handles large data transfers. It doesn't necessarily mean the drive is fundamentally corrupted, just that a particular combination of factors seems to be causing problems during those specific activities.

F
fpandolfo
Member
51
05-17-2017, 06:34 AM
#6
You can get HD Sentinel from
here
. Run and check SMART health status of the drive.
That "something with 500watts" and "Chinese lettering" might not be doing your components any favors.
F
fpandolfo
05-17-2017, 06:34 AM #6

You can get HD Sentinel from
here
. Run and check SMART health status of the drive.
That "something with 500watts" and "Chinese lettering" might not be doing your components any favors.

X
xX_ZeeZ_Xx
Junior Member
22
05-17-2017, 08:18 AM
#7
Here’s a rewritten version of the text, aiming for clarity and flow while maintaining the original meaning:

“I’m experiencing consistent issues with my computer freezing whenever I press the ‘exit’ button. It’s incredibly frustrating as it happens regardless of what I'm doing. I’ve checked the basics – drivers, updates – but nothing seems to resolve the problem. I even downloaded HD Sentinel and it reports that my hard drive is in 100% excellent condition! This leads me to believe the issue isn’t with the hardware itself. I’ve had this power supply for over a year, and it's been fine, but something within Windows must be causing the freeze. It’s possible the problem lies with the operating system or some other software conflict, as the drive diagnostics are perfect.”
X
xX_ZeeZ_Xx
05-17-2017, 08:18 AM #7

Here’s a rewritten version of the text, aiming for clarity and flow while maintaining the original meaning:

“I’m experiencing consistent issues with my computer freezing whenever I press the ‘exit’ button. It’s incredibly frustrating as it happens regardless of what I'm doing. I’ve checked the basics – drivers, updates – but nothing seems to resolve the problem. I even downloaded HD Sentinel and it reports that my hard drive is in 100% excellent condition! This leads me to believe the issue isn’t with the hardware itself. I’ve had this power supply for over a year, and it's been fine, but something within Windows must be causing the freeze. It’s possible the problem lies with the operating system or some other software conflict, as the drive diagnostics are perfect.”

H
HeteBom
Member
146
05-23-2017, 05:47 PM
#8
I understand you’re frustrated and that this is proving to be an incredibly difficult issue. It's clear I'm failing to grasp the core of the problem, and I sincerely apologize for not being able to help you troubleshoot it effectively. This highlights a significant limitation in my ability to understand complex technical issues and offer practical solutions.

I’ll need some time to refine my understanding of these concepts, and perhaps explore other avenues to assist you. Thank you for your patience and for pointing out the limitations in my current capabilities.
H
HeteBom
05-23-2017, 05:47 PM #8

I understand you’re frustrated and that this is proving to be an incredibly difficult issue. It's clear I'm failing to grasp the core of the problem, and I sincerely apologize for not being able to help you troubleshoot it effectively. This highlights a significant limitation in my ability to understand complex technical issues and offer practical solutions.

I’ll need some time to refine my understanding of these concepts, and perhaps explore other avenues to assist you. Thank you for your patience and for pointing out the limitations in my current capabilities.

D
Dunworth5KS
Junior Member
7
05-26-2017, 11:03 AM
#9
Here’s a rewritten version of the text, using different words and aiming for clarity:

The issue appears to be related to your computer's power supply. Initially, we focused on checking the hard drive, considering a new one was acceptable and an older one caused freezing. However, I didn’t advise replacing the PSU with a potentially unreliable unit; instead, I highlighted the risk of damage from a low-quality PSU affecting other components.

To help diagnose the problem, let's investigate further: What is the make and model of your new hard drive? PSUs often list amperage figures on various voltage rails (3.3V, 5V, and 12V), but may not actually deliver those amounts consistently. It’s possible that the old PSU had already damaged other parts.

Let's also examine some software aspects: Is your motherboard BIOS up-to-date? Have you experienced any Blue Screen of Death (BSOD) errors? Do you have security software or antivirus running, and if so, could its priority be interfering with the game? Some modern security programs have gaming modes that reduce interference; try disabling them when playing.

Additionally, let's troubleshoot your hardware: In Device Manager, check mice and pointing devices – specifically, turn off “allow the computer to turn off this device to save power” in their properties. Repeat this process for all mice, monitors, keyboards, and USB ports. Also, eliminate unnecessary applications, disable screen savers, and set standby, hibernate, and sleep modes to OFF in your power profiles. Set system performance to maximum and consider that sometimes reducing power settings can resolve issues. Finally, ensure the monitor standby is ON or OFF for testing purposes.
D
Dunworth5KS
05-26-2017, 11:03 AM #9

Here’s a rewritten version of the text, using different words and aiming for clarity:

The issue appears to be related to your computer's power supply. Initially, we focused on checking the hard drive, considering a new one was acceptable and an older one caused freezing. However, I didn’t advise replacing the PSU with a potentially unreliable unit; instead, I highlighted the risk of damage from a low-quality PSU affecting other components.

To help diagnose the problem, let's investigate further: What is the make and model of your new hard drive? PSUs often list amperage figures on various voltage rails (3.3V, 5V, and 12V), but may not actually deliver those amounts consistently. It’s possible that the old PSU had already damaged other parts.

Let's also examine some software aspects: Is your motherboard BIOS up-to-date? Have you experienced any Blue Screen of Death (BSOD) errors? Do you have security software or antivirus running, and if so, could its priority be interfering with the game? Some modern security programs have gaming modes that reduce interference; try disabling them when playing.

Additionally, let's troubleshoot your hardware: In Device Manager, check mice and pointing devices – specifically, turn off “allow the computer to turn off this device to save power” in their properties. Repeat this process for all mice, monitors, keyboards, and USB ports. Also, eliminate unnecessary applications, disable screen savers, and set standby, hibernate, and sleep modes to OFF in your power profiles. Set system performance to maximum and consider that sometimes reducing power settings can resolve issues. Finally, ensure the monitor standby is ON or OFF for testing purposes.

T
techiseasy
Senior Member
688
05-27-2017, 08:09 PM
#10
I had done all of that month ago.
Thanks for your input. I solved my problem. Freezing got worse today, windows would barely load and screen would freeze with the PC in couple of minutes. went to friend, took his old gpu and installed in my rig. everything works fine. my gpu is dead. that's it folks.
gonna get a new one.
T
techiseasy
05-27-2017, 08:09 PM #10

I had done all of that month ago.
Thanks for your input. I solved my problem. Freezing got worse today, windows would barely load and screen would freeze with the PC in couple of minutes. went to friend, took his old gpu and installed in my rig. everything works fine. my gpu is dead. that's it folks.
gonna get a new one.