F5F Stay Refreshed Software Operating Systems Windows fails to turn on after installing a new RAM module (old setup functioned)

Windows fails to turn on after installing a new RAM module (old setup functioned)

Windows fails to turn on after installing a new RAM module (old setup functioned)

Pages (2): 1 2 Next
B
BRAZ64
Junior Member
14
02-22-2016, 03:59 PM
#1
Your Windows settings should be linked to your email account. After switching motherboards several times, representatives advised that you don’t need to extract keys from MOBO’s since it’s tied to your account. Earlier, a Windows specialist told me I wouldn’t have to remove the key from the OEM and had done so before four changes. Recently, I switched to a socket 1151 board. During setup, I usually cleared my SSD before installing the MOBO to ensure a clean start. This time, while transferring files, I started with the wrong chipset drivers in the new driver and then reset and formatted. When troubleshooting Windows activation and checking for recently changed hardware, only my old motherboards appear. I reached out to support, but they weren’t helpful. How should I handle this? I’m not planning to purchase a new Windows license just to remove a watermark.
B
BRAZ64
02-22-2016, 03:59 PM #1

Your Windows settings should be linked to your email account. After switching motherboards several times, representatives advised that you don’t need to extract keys from MOBO’s since it’s tied to your account. Earlier, a Windows specialist told me I wouldn’t have to remove the key from the OEM and had done so before four changes. Recently, I switched to a socket 1151 board. During setup, I usually cleared my SSD before installing the MOBO to ensure a clean start. This time, while transferring files, I started with the wrong chipset drivers in the new driver and then reset and formatted. When troubleshooting Windows activation and checking for recently changed hardware, only my old motherboards appear. I reached out to support, but they weren’t helpful. How should I handle this? I’m not planning to purchase a new Windows license just to remove a watermark.

J
JaSoN_Z
Member
58
03-04-2016, 03:37 PM
#2
Is this a consumer edition of Windows? If yes, then remote support can connect to your device and turn it on. They had to do that during the past two times I upgraded motherboards. The most recent time they gave me a fresh activation code because the system reached its activation limit for my original key.
J
JaSoN_Z
03-04-2016, 03:37 PM #2

Is this a consumer edition of Windows? If yes, then remote support can connect to your device and turn it on. They had to do that during the past two times I upgraded motherboards. The most recent time they gave me a fresh activation code because the system reached its activation limit for my original key.

S
sunemoonsong
Senior Member
380
03-07-2016, 11:40 AM
#3
I bought Windows through an original equipment manufacturer (OEM) source. Did you have a retail key instead?
S
sunemoonsong
03-07-2016, 11:40 AM #3

I bought Windows through an original equipment manufacturer (OEM) source. Did you have a retail key instead?

G
Gigi29
Junior Member
37
03-15-2016, 08:10 AM
#4
I experienced this situation prior. I contacted the support team, and they eventually located my installation ID and enabled it remotely.
G
Gigi29
03-15-2016, 08:10 AM #4

I experienced this situation prior. I contacted the support team, and they eventually located my installation ID and enabled it remotely.

B
Bioesser
Member
51
03-17-2016, 09:47 AM
#5
The issue isn’t clear from what you shared. It sounds like you’re concerned about security and unauthorized access, especially since the system is old and you’ve installed new operating systems without a key. You mentioned it’s tied to your account, but I’d need more details to confirm that.
B
Bioesser
03-17-2016, 09:47 AM #5

The issue isn’t clear from what you shared. It sounds like you’re concerned about security and unauthorized access, especially since the system is old and you’ve installed new operating systems without a key. You mentioned it’s tied to your account, but I’d need more details to confirm that.

M
milozzy1
Junior Member
41
03-17-2016, 11:36 AM
#6
No, I don't possess the key.
M
milozzy1
03-17-2016, 11:36 AM #6

No, I don't possess the key.

C
62
03-17-2016, 06:57 PM
#7
Righto, so without knowing what kind of key was used by the prior owner, or how the system was activated, we have no way to determine if it's actually tied to your account. In theory, you should be able to visit the Activation tab in the Updates & Security area of the Settings app and see if it says "Linked to your Microsoft account" - if not, then there's a strong chance it's not linked to your account. Unfortunately, Microsoft provides no way to see all the Windows licenses linked to an account from their website (for whatever stupid reason) so there's no other way to tell. Even if you contact support, they may ask for proof of purchase of the license, since a key does not constitute proof of purchase. This would be a receipt or invoice showing that you bought Windows from a reputable licensed reseller. Then support could probably issue you a new key, but again, no one on the forums is going to be able to help with this as we don't have access to Microsoft's activation system.
C
Candyfloss1952
03-17-2016, 06:57 PM #7

Righto, so without knowing what kind of key was used by the prior owner, or how the system was activated, we have no way to determine if it's actually tied to your account. In theory, you should be able to visit the Activation tab in the Updates & Security area of the Settings app and see if it says "Linked to your Microsoft account" - if not, then there's a strong chance it's not linked to your account. Unfortunately, Microsoft provides no way to see all the Windows licenses linked to an account from their website (for whatever stupid reason) so there's no other way to tell. Even if you contact support, they may ask for proof of purchase of the license, since a key does not constitute proof of purchase. This would be a receipt or invoice showing that you bought Windows from a reputable licensed reseller. Then support could probably issue you a new key, but again, no one on the forums is going to be able to help with this as we don't have access to Microsoft's activation system.

N
netanelozkin
Junior Member
48
03-25-2016, 02:32 PM
#8
My original key came from an OEM unit I connected to my MS account and moved to a different board. When I switched boards again, Windows refused to recognize it. I contacted Microsoft because they needed the installation ID, which is linked to hardware rather than just the product key. Each Windows install has its own unique ID for the PC components, and that ID connects to the key. Apparently, my key refused to associate with the new board, so I had to remotely access my machine to retrieve the ID and manually link it to the key.
N
netanelozkin
03-25-2016, 02:32 PM #8

My original key came from an OEM unit I connected to my MS account and moved to a different board. When I switched boards again, Windows refused to recognize it. I contacted Microsoft because they needed the installation ID, which is linked to hardware rather than just the product key. Each Windows install has its own unique ID for the PC components, and that ID connects to the key. Apparently, my key refused to associate with the new board, so I had to remotely access my machine to retrieve the ID and manually link it to the key.

L
LEJCS
Junior Member
22
03-25-2016, 11:02 PM
#9
They might be able to change the device once they know which PC is linked to your account, but it seems they could need remote access to complete the update.
L
LEJCS
03-25-2016, 11:02 PM #9

They might be able to change the device once they know which PC is linked to your account, but it seems they could need remote access to complete the update.

J
Jerryx01
Posting Freak
870
03-30-2016, 07:18 PM
#10
This situation is unusual because the OEM key is linked to the exact hardware it was originally provided for.
J
Jerryx01
03-30-2016, 07:18 PM #10

This situation is unusual because the OEM key is linked to the exact hardware it was originally provided for.

Pages (2): 1 2 Next