F5F Stay Refreshed Software Operating Systems Windows fails to identify your external BR burner as a CD/DVD Rom and instead lists it under "Other Devices".

Windows fails to identify your external BR burner as a CD/DVD Rom and instead lists it under "Other Devices".

Windows fails to identify your external BR burner as a CD/DVD Rom and instead lists it under "Other Devices".

I
IkBenHetBram
Senior Member
Find
735
05-03-2022, 07:57 PM
#1
I own two computers, both using Windows 11.
My previous model (still quite modern) is a Gigabyte Z390 Aorus Elite v1 with an i9-9900k processor and 3080OC, running the latest Windows updates.
The new machine (which doesn’t recognize my BR player/burner) is an MSI PRO Z790-P WIFI, featuring an i9-14900KF and a 4090, also on Windows 11 with the latest updates.

The Blu-ray player functions properly and the external USB port works. On my old PC it appears in Device Manager as a CD/DVD ROM drive, recognizing both CDs and empty Blu Ray discs.
On my new PC it only shows the USB controller as "Other Devices" in This PC, but when I click the icon it prompts to insert a disk into the CD Drive.

I’ve checked online forums and found many users facing issues with external USB DVD/BR players on Windows 11. I tried installing an older driver for Win 8 on Device Manager, but it reported it wasn’t needed.
I searched for disabled services that might be blocking the player, but couldn’t figure out why it wouldn’t work now. It’s an iBuyPower device.

I uninstalled the driver and restarted the PC, but nothing changed.
In BIOS all USBs are enabled and there doesn’t seem to be any restriction.
Windows Update and Additional Updates are up to date.
I opened MSI Center (software provided by iBuyPower) to check for mainboard updates or related issues, suspecting a compatibility problem with Gigabyte VS MSI.

I have the latest Intel updates in Intel Driver and Support Assistant.
I attempted to run regedit on Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\Controller0 EnumDevice1 (1) to troubleshoot.
Could you please offer professional technical support from your computer enthusiasts?
-Ryan
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I
IkBenHetBram
05-03-2022, 07:57 PM #1

I own two computers, both using Windows 11.
My previous model (still quite modern) is a Gigabyte Z390 Aorus Elite v1 with an i9-9900k processor and 3080OC, running the latest Windows updates.
The new machine (which doesn’t recognize my BR player/burner) is an MSI PRO Z790-P WIFI, featuring an i9-14900KF and a 4090, also on Windows 11 with the latest updates.

The Blu-ray player functions properly and the external USB port works. On my old PC it appears in Device Manager as a CD/DVD ROM drive, recognizing both CDs and empty Blu Ray discs.
On my new PC it only shows the USB controller as "Other Devices" in This PC, but when I click the icon it prompts to insert a disk into the CD Drive.

I’ve checked online forums and found many users facing issues with external USB DVD/BR players on Windows 11. I tried installing an older driver for Win 8 on Device Manager, but it reported it wasn’t needed.
I searched for disabled services that might be blocking the player, but couldn’t figure out why it wouldn’t work now. It’s an iBuyPower device.

I uninstalled the driver and restarted the PC, but nothing changed.
In BIOS all USBs are enabled and there doesn’t seem to be any restriction.
Windows Update and Additional Updates are up to date.
I opened MSI Center (software provided by iBuyPower) to check for mainboard updates or related issues, suspecting a compatibility problem with Gigabyte VS MSI.

I have the latest Intel updates in Intel Driver and Support Assistant.
I attempted to run regedit on Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\Controller0 EnumDevice1 (1) to troubleshoot.
Could you please offer professional technical support from your computer enthusiasts?
-Ryan

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Reply
B
blocks2538
Junior Member
Find
38
05-07-2022, 05:19 PM
#2
If you wish to manually install an older driver, right-click the .inf file and select install.
Uninstalling the current driver and rebooting immediately will prompt Windows to install the win11 driver automatically.
First remove the existing driver from Device Manager, then attempt installation using the method described to verify functionality. Avoid rebooting until the new driver is properly installed and verified in Device Manager.
Reply
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B
blocks2538
05-07-2022, 05:19 PM #2

If you wish to manually install an older driver, right-click the .inf file and select install.
Uninstalling the current driver and rebooting immediately will prompt Windows to install the win11 driver automatically.
First remove the existing driver from Device Manager, then attempt installation using the method described to verify functionality. Avoid rebooting until the new driver is properly installed and verified in Device Manager.

Reply
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