F5F Stay Refreshed Hardware Desktop Windows are open, but the BIOS remains inactive.

Windows are open, but the BIOS remains inactive.

Windows are open, but the BIOS remains inactive.

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Draconblade
Member
54
05-16-2019, 10:31 PM
#1
Hello! When I begin the PC, it takes a short time for the keyboard to illuminate (time needed to press del to boot the BIOS). If I press it, it remains stuck. The monitor doesn’t receive any input, but pressing Ctrl+Alt+Del still initiates a restart. After a reboot without any button press, the same occurs. Once it restarts normally, the keyboard lights up for two seconds before turning back on, and within three seconds I’m on the Windows login screen. I can adjust basic OC settings using the dedicated software that comes with the hardware (which is stock for troubleshooting). I have the F3 BIOS version and know I should upgrade to F11, but since I usually use BIOS directly, I’m unsure. I have doubts and would appreciate any safer recommendation. Currently, I can perform some basic OC changes through the Windows BIOS utility via USB, Gigabyte’s app center, or the BIOS software itself. There’s a download from their site that includes the BIOS file, batch files, Efiflash tool, and a Notepad with commands like: Usage : efiflash [Input or Output File Name] [Command]. Adjust options for Efiflash.exe: /C - Clear DMI data (default), /S - Save original BIOS to disk, /R - Reboot after update, /DB - Update both main and backup BIOS (not sure which applies). I’ve tried several methods so far: shorting pins to clear CMOS, using Windows Recovery Advanced to select BIOS via boot options, unplugging HDDs, re-seating everything except the CPU (since games run fine on Ultra settings), and even replacing the SSD. I noticed the CPU stays cool, so it’s probably not a GPU or CPU issue. Components: Windows 10 64-bit, Gigabyte X570 Gaming BIOS v3.0, Ryzen 5 3600 CPU, stock RAM 2x16GB, G.Skill Trident Z Neo DDR4-3600, GTX1070 GPU, 500GB NVMe SSD, Seagate BarraCuda 2TB, PCIe 3.0 x4 M.2, and a digital RGB case. PSU: Be Quiet 11P 650W.
D
Draconblade
05-16-2019, 10:31 PM #1

Hello! When I begin the PC, it takes a short time for the keyboard to illuminate (time needed to press del to boot the BIOS). If I press it, it remains stuck. The monitor doesn’t receive any input, but pressing Ctrl+Alt+Del still initiates a restart. After a reboot without any button press, the same occurs. Once it restarts normally, the keyboard lights up for two seconds before turning back on, and within three seconds I’m on the Windows login screen. I can adjust basic OC settings using the dedicated software that comes with the hardware (which is stock for troubleshooting). I have the F3 BIOS version and know I should upgrade to F11, but since I usually use BIOS directly, I’m unsure. I have doubts and would appreciate any safer recommendation. Currently, I can perform some basic OC changes through the Windows BIOS utility via USB, Gigabyte’s app center, or the BIOS software itself. There’s a download from their site that includes the BIOS file, batch files, Efiflash tool, and a Notepad with commands like: Usage : efiflash [Input or Output File Name] [Command]. Adjust options for Efiflash.exe: /C - Clear DMI data (default), /S - Save original BIOS to disk, /R - Reboot after update, /DB - Update both main and backup BIOS (not sure which applies). I’ve tried several methods so far: shorting pins to clear CMOS, using Windows Recovery Advanced to select BIOS via boot options, unplugging HDDs, re-seating everything except the CPU (since games run fine on Ultra settings), and even replacing the SSD. I noticed the CPU stays cool, so it’s probably not a GPU or CPU issue. Components: Windows 10 64-bit, Gigabyte X570 Gaming BIOS v3.0, Ryzen 5 3600 CPU, stock RAM 2x16GB, G.Skill Trident Z Neo DDR4-3600, GTX1070 GPU, 500GB NVMe SSD, Seagate BarraCuda 2TB, PCIe 3.0 x4 M.2, and a digital RGB case. PSU: Be Quiet 11P 650W.

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greenscales
Junior Member
35
05-16-2019, 11:01 PM
#2
Can you open the UEFI BIOS by pressing Shift during the Restart menu? This will display a list where you can select advanced settings, including UEFI options.
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greenscales
05-16-2019, 11:01 PM #2

Can you open the UEFI BIOS by pressing Shift during the Restart menu? This will display a list where you can select advanced settings, including UEFI options.

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Leyhaya
Posting Freak
801
05-16-2019, 11:13 PM
#3
Based on the information provided, the process appears identical to what’s shown in the article. I disabled fast startup in Windows Power Options as requested.
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Leyhaya
05-16-2019, 11:13 PM #3

Based on the information provided, the process appears identical to what’s shown in the article. I disabled fast startup in Windows Power Options as requested.

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hammer_040
Junior Member
15
05-18-2019, 10:28 PM
#4
The narrow detail relates to what a "boot" means in this context, which could be useful even if unclear. My memory functions like a machine—can’t start Windows without help. It’s likely the system isn’t showing it or letting you connect, though there might be a hidden option.
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hammer_040
05-18-2019, 10:28 PM #4

The narrow detail relates to what a "boot" means in this context, which could be useful even if unclear. My memory functions like a machine—can’t start Windows without help. It’s likely the system isn’t showing it or letting you connect, though there might be a hidden option.

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AvienceYT
Member
64
05-22-2019, 11:26 AM
#5
It's possible your GPU and monitor combination can't show the UEFI because they don't support the display mode it requires. You might want to use another monitor or TV, or try a different connection type for your GPU.
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AvienceYT
05-22-2019, 11:26 AM #5

It's possible your GPU and monitor combination can't show the UEFI because they don't support the display mode it requires. You might want to use another monitor or TV, or try a different connection type for your GPU.

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Natan_Rtz
Junior Member
27
05-24-2019, 12:28 AM
#6
I used it with both GTX770 and GTX1070 via HDMI and DP. Getting another monitor will be tough, but I’ll give it another shot. Any suggestions on the safest BIOS update option? I’m leaning toward using the app and server, but I’d appreciate your input. I updated the BIOS, noticed the Gigabyte brand appears (thought it resolved the issue), booted Windows 10, restarted, and still can’t connect.
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Natan_Rtz
05-24-2019, 12:28 AM #6

I used it with both GTX770 and GTX1070 via HDMI and DP. Getting another monitor will be tough, but I’ll give it another shot. Any suggestions on the safest BIOS update option? I’m leaning toward using the app and server, but I’d appreciate your input. I updated the BIOS, noticed the Gigabyte brand appears (thought it resolved the issue), booted Windows 10, restarted, and still can’t connect.

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GuatonLolero
Junior Member
28
05-30-2019, 12:23 PM
#7
Yes, I have a TV available for testing.
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GuatonLolero
05-30-2019, 12:23 PM #7

Yes, I have a TV available for testing.

1
10th_Doctor_
Posting Freak
768
05-30-2019, 12:34 PM
#8
removed all your drives. If the bios can't find a drive to boot from them it should kick you into bios. I think you might have the boot up going too fast. There's an option within bios saying something like "wait 5 seconds to continue". What this option does is hold your boot screen for 5 seconds (where it either shows your gigabyte logo or hardware specs). Loads of people put this to 1 second without realising just how fast that is, faster than your USB can initialise. Put it at 3 seconds minimum.
1
10th_Doctor_
05-30-2019, 12:34 PM #8

removed all your drives. If the bios can't find a drive to boot from them it should kick you into bios. I think you might have the boot up going too fast. There's an option within bios saying something like "wait 5 seconds to continue". What this option does is hold your boot screen for 5 seconds (where it either shows your gigabyte logo or hardware specs). Loads of people put this to 1 second without realising just how fast that is, faster than your USB can initialise. Put it at 3 seconds minimum.

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AdamPlayzxXMc
Member
52
05-31-2019, 12:18 PM
#9
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AdamPlayzxXMc
05-31-2019, 12:18 PM #9

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adampopper
Member
136
06-04-2019, 06:22 AM
#10
I attempted to adjust the UEFI firmware via shift-restart-change settings, but encountered a black screen. Out of curiosity, I pressed F10 and entered the system, which successfully rebooted the PC. This suggests the issue lies with how the BIOS is being displayed. I don’t have another TV monitor available right now, but I’ll let you know when I do, hoping it helps others find a solution if needed.
A
adampopper
06-04-2019, 06:22 AM #10

I attempted to adjust the UEFI firmware via shift-restart-change settings, but encountered a black screen. Out of curiosity, I pressed F10 and entered the system, which successfully rebooted the PC. This suggests the issue lies with how the BIOS is being displayed. I don’t have another TV monitor available right now, but I’ll let you know when I do, hoping it helps others find a solution if needed.

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