F5F Stay Refreshed Hardware Desktop Windows appears to be functioning as expected, but your RAM might need attention.

Windows appears to be functioning as expected, but your RAM might need attention.

Windows appears to be functioning as expected, but your RAM might need attention.

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natek2015
Member
199
02-11-2021, 10:42 AM
#1
I thought it would be good to get some assistance with a strange issue my HP Z240 has been having since last year. It's a pretty unpredictable problem that keeps popping up. Sometimes the computer slows down, crashes, and restarts. Recently it happened again, but instead of a full crash, Explorer and video drivers froze and then recovered. I opened Task Manager to see that all 32GB of RAM was being used by the "News and interests" app. This is something rare for me and I can't easily recreate it, though it happens enough to keep me anxious about the system's stability. The OS is running smoothly otherwise. Operating system: Windows 10 Professional 64-bit. System specs: HP Z240 OEM motherboard, 400W PSU, i5 6600 @ 3.30GHz, 32GB BTO DDR4, M.2 SSD, Gigabyte GTX 1050 Gaming, BIOS version unknown (last update around purchase time).
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natek2015
02-11-2021, 10:42 AM #1

I thought it would be good to get some assistance with a strange issue my HP Z240 has been having since last year. It's a pretty unpredictable problem that keeps popping up. Sometimes the computer slows down, crashes, and restarts. Recently it happened again, but instead of a full crash, Explorer and video drivers froze and then recovered. I opened Task Manager to see that all 32GB of RAM was being used by the "News and interests" app. This is something rare for me and I can't easily recreate it, though it happens enough to keep me anxious about the system's stability. The OS is running smoothly otherwise. Operating system: Windows 10 Professional 64-bit. System specs: HP Z240 OEM motherboard, 400W PSU, i5 6600 @ 3.30GHz, 32GB BTO DDR4, M.2 SSD, Gigabyte GTX 1050 Gaming, BIOS version unknown (last update around purchase time).

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187
02-11-2021, 12:12 PM
#2
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_sappige_mann_
02-11-2021, 12:12 PM #2

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SkylanderAlex
Member
207
02-11-2021, 12:45 PM
#3
Absolutely, Eigenvektor was ahead of me. Disabling News and Interests in Windows 10 might help. Check if it persists by turning off the app and then shutting it down manually via Task Manager. Usually, issues point to installation problems rather than the software itself—like a broken Hulk or Bruce Banner!
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SkylanderAlex
02-11-2021, 12:45 PM #3

Absolutely, Eigenvektor was ahead of me. Disabling News and Interests in Windows 10 might help. Check if it persists by turning off the app and then shutting it down manually via Task Manager. Usually, issues point to installation problems rather than the software itself—like a broken Hulk or Bruce Banner!

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MrStriker4013
Junior Member
37
02-17-2021, 05:08 AM
#4
Thanks for sharing the details. I kept the info visible on my taskbar to stay updated on the weather. I was concerned about the possibly counterfeit RAM, especially because this was a first-time purchase and it felt suspicious.
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MrStriker4013
02-17-2021, 05:08 AM #4

Thanks for sharing the details. I kept the info visible on my taskbar to stay updated on the weather. I was concerned about the possibly counterfeit RAM, especially because this was a first-time purchase and it felt suspicious.