F5F Stay Refreshed Hardware Desktop Windows 11 update causes a black screen issue.

Windows 11 update causes a black screen issue.

Windows 11 update causes a black screen issue.

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Terrafin3015
Member
183
05-28-2021, 09:02 PM
#1
I recently switched from Windows 10 to Windows 11 by turning on TPM 2.0 in my MST BIOS. The system reset and installed Windows 11 without problems. I then started updating, after downloading and restarting the PC it kept looping indefinitely. After roughly half an hour I forced shut it down and restarted again, but it still showed a black screen. I tried shutting it down three times each time it froze, and after unplugging the monitor and reattaching it, removing all USB devices, nothing resolved the issue. The PC was functioning perfectly before. What should I do?

Specs: Ryzen 5 5600X 240 GB SSD (Windows), 1 TB SSD, 1 TB HDD, 16 GB RAM, MSI Tomahawk B550 GTX 1060.
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Terrafin3015
05-28-2021, 09:02 PM #1

I recently switched from Windows 10 to Windows 11 by turning on TPM 2.0 in my MST BIOS. The system reset and installed Windows 11 without problems. I then started updating, after downloading and restarting the PC it kept looping indefinitely. After roughly half an hour I forced shut it down and restarted again, but it still showed a black screen. I tried shutting it down three times each time it froze, and after unplugging the monitor and reattaching it, removing all USB devices, nothing resolved the issue. The PC was functioning perfectly before. What should I do?

Specs: Ryzen 5 5600X 240 GB SSD (Windows), 1 TB SSD, 1 TB HDD, 16 GB RAM, MSI Tomahawk B550 GTX 1060.

I
ItsLuckySG
Junior Member
46
05-28-2021, 10:25 PM
#2
The most recent BIOS updates are available for the motherboard.
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ItsLuckySG
05-28-2021, 10:25 PM #2

The most recent BIOS updates are available for the motherboard.

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RegalRizu
Junior Member
37
05-29-2021, 02:02 AM
#3
No output at all, only a black display. The device is active and functioning. I also have the most recent updates. Would you like to create a USB drive using Windows 11 and install it via USB?
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RegalRizu
05-29-2021, 02:02 AM #3

No output at all, only a black display. The device is active and functioning. I also have the most recent updates. Would you like to create a USB drive using Windows 11 and install it via USB?

H
Hishter
Junior Member
45
05-29-2021, 03:25 AM
#4
Installation fails when the POST screen isn't visible.
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Hishter
05-29-2021, 03:25 AM #4

Installation fails when the POST screen isn't visible.

S
snowballkitty
Junior Member
12
05-29-2021, 03:33 AM
#5
No post image, just another attempt. Just a black screen.
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snowballkitty
05-29-2021, 03:33 AM #5

No post image, just another attempt. Just a black screen.

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ironjedi36
Junior Member
7
05-30-2021, 05:52 AM
#6
I don’t currently have access to another GPU for testing.
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ironjedi36
05-30-2021, 05:52 AM #6

I don’t currently have access to another GPU for testing.

D
Danieltowersxd
Member
228
05-31-2021, 09:21 AM
#7
I checked the internal components. It looks like the VGA is red, and when I saw the first black screen, I used Ctrl + Shift + Windows + B. I suspect that might not be causing the issue. I have an old GT240 and a questionable GTX560 nearby.
D
Danieltowersxd
05-31-2021, 09:21 AM #7

I checked the internal components. It looks like the VGA is red, and when I saw the first black screen, I used Ctrl + Shift + Windows + B. I suspect that might not be causing the issue. I have an old GT240 and a questionable GTX560 nearby.

B
brobear7
Posting Freak
892
06-01-2021, 04:35 AM
#8
Reorganize the 1060 position. If this doesn’t work, consider using another card.
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brobear7
06-01-2021, 04:35 AM #8

Reorganize the 1060 position. If this doesn’t work, consider using another card.

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Magnetron_Man
Junior Member
2
06-07-2021, 02:28 PM
#9
The seat adjustment failed, inserted the 560, but the same problem occurred—VGA light activated.
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Magnetron_Man
06-07-2021, 02:28 PM #9

The seat adjustment failed, inserted the 560, but the same problem occurred—VGA light activated.

C
CptPterodactyl
Member
127
06-08-2021, 06:01 AM
#10
Assuming this number functions as expected, we’ve identified a potential clue. Have you attempted to reset the CMOS or tested the GPU in the alternate port?
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CptPterodactyl
06-08-2021, 06:01 AM #10

Assuming this number functions as expected, we’ve identified a potential clue. Have you attempted to reset the CMOS or tested the GPU in the alternate port?

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