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Windows 11 on an old Toshiba laptop shuts down just when you update or change your user account settings.

Windows 11 on an old Toshiba laptop shuts down just when you update or change your user account settings.

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coolgirlpink
Junior Member
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06-26-2021, 11:05 PM
#1
Hello, I’m dealing with a puzzling issue with my old Toshiba laptop. It runs Windows 10 Home smoothly after a clean install using the Media Creation Tool and a bootable USB. However, whenever I try to update or change settings—like going into user account settings—I notice the machine shuts down instantly. After restarting, it returns to the login screen and turns off again. This cycle keeps happening, except after a fresh installation. Unlike other users who’ve had success with less demanding systems, my setup isn’t working as expected. I’m hearing a clicking sound when it powers off, but that doesn’t seem to help. I’m hoping someone can suggest a solution or point me in the right direction.
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C
coolgirlpink
06-26-2021, 11:05 PM #1

Hello, I’m dealing with a puzzling issue with my old Toshiba laptop. It runs Windows 10 Home smoothly after a clean install using the Media Creation Tool and a bootable USB. However, whenever I try to update or change settings—like going into user account settings—I notice the machine shuts down instantly. After restarting, it returns to the login screen and turns off again. This cycle keeps happening, except after a fresh installation. Unlike other users who’ve had success with less demanding systems, my setup isn’t working as expected. I’m hearing a clicking sound when it powers off, but that doesn’t seem to help. I’m hoping someone can suggest a solution or point me in the right direction.

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Polin_
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14
06-27-2021, 04:14 AM
#2
It might be that the installation is damaged, possibly because you installed it from various ISO files or the same one from the same drive. Were the partitions removed before you set up Windows?
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Polin_
06-27-2021, 04:14 AM #2

It might be that the installation is damaged, possibly because you installed it from various ISO files or the same one from the same drive. Were the partitions removed before you set up Windows?

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Autobotforever
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06-27-2021, 12:00 PM
#3
No, I haven't tried any stress tests yet.
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Autobotforever
06-27-2021, 12:00 PM #3

No, I haven't tried any stress tests yet.

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MoodyCamel
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06-27-2021, 02:45 PM
#4
I also removed all partitions during the initial installation, the first two times I did a fresh setup. On the third attempt I set up two partitions. If I can, I’ll try again soon. The laptop is now working with Windows 10, but I haven’t applied the updates yet—just in case things change!
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MoodyCamel
06-27-2021, 02:45 PM #4

I also removed all partitions during the initial installation, the first two times I did a fresh setup. On the third attempt I set up two partitions. If I can, I’ll try again soon. The laptop is now working with Windows 10, but I haven’t applied the updates yet—just in case things change!

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