Windows 11 isn't ready yet.
Windows 11 isn't ready yet.
Hey there, I recently attempted to add another fingerprint on my laptop (Asus ROG Zephyrus G14 GA401QH, which includes a goodix scanner). The results displayed when opening sign-in options are as shown below. I looked through some online guides suggesting data resets and similar steps, but nothing seemed trustworthy. After following instructions—especially since Windows Hello worked fine during sign-in lockscreen—I noticed the option appeared unavailable in settings initially. Only after restarting did it become available again. This was the case even before, and a simple reboot fixed it. However, when I tried to add another fingerprint, the issue resurfaced, making my login process slower and more error-prone. It’s frustrating because I didn’t realize the problem until now. I’m trying to resolve this quickly since it affects my school device, and I’d appreciate any advice or resources you can share. Thanks in advance—I’ll be online soon (time zone matters) and hope for a solution before the week starts.