Windows 10 Pro often shuts down unexpectedly while in the lock screen.
Windows 10 Pro often shuts down unexpectedly while in the lock screen.
I built my PC in the first week of January this year, using all components new. Around the second week of February I began noticing issues. This has occurred roughly three times now.
1. Pressing Win + L and stepping away for a few minutes resolves the problem.
2. Upon returning, the PC restarts on its own—needs to be restarted again.
I use it daily and have never seen a BSOD since installation. These unexpected reboots seem linked to the lock screen being active.
In the Events Viewer I found these recent events:
- The last shutdown at 6:21:27 pm on 11/03/2021 was unexpected.
- The system restarted without a clean shutdown.
This could stem from the system freezing, crashing, or losing power suddenly.
A bugcheck ran (error 0x0000000a) and a dump was saved to C:\Windows\MEMORY.DMP. I ran Malwarebytes but found no threats.
I'm facing the same issue with my NUC11. It wasn't a problem initially, but after a few weeks I updated it to version 0062 and then the issue started...