Windows 10 is no longer completely supported by Microsoft
Windows 10 is no longer completely supported by Microsoft
What were you hoping for? A 5K photo, perhaps? #NotIntendingToTroll
The email quality is actually higher. I just used the snip tool quickly, which might be why it feels less polished.
Your screenshot is in JPEG format, which is why the appearance is compressed and contains a JPEG signature artifact. Next time, use PNG for better quality.
I don't have a clear idea if this message is genuine or not... but if it isn't, typically they provide a number to contact for "Windows technical support," which is often a recurring scheme, mainly coming from India. Microsoft has been working to stop these activities by locating their actual location and collaborating with law enforcement in each area to apprehend them. Their common method is to mislead you (poorly) into believing you have malware or an unlicensed Windows version, then they quickly lock the Security Account Manager (SAM) with a password they set, and demand payment. If you refuse, the next time you restart your PC, you'll receive a password, pay them, and they might either unlock it or threaten you. SAM refers to the hidden registry section that holds login details and account information. The effect of encrypting SAM is minimal—it's just a minor inconvenience. The simplest solution is to use the Windows System Restore feature (start from the OS installation disk or access recovery tools under "Repair Windows" instead of clicking "Install"), bringing your system back to its original state before the password was changed. That's all. A few minutes lost in your day (assuming you didn't pay them). If System Restore is disabled, or if you cleared all restore points using tools like CCleaner without realizing what you were doing or if a corrupted restore point was created by a disk defragmenter that ignored System Restore data, then your files remain safe. You can reinstall Windows over the current version (the latest install will be saved under a folder named "Windows.old"... just don't format it), or transfer your files to another machine and reformat the drive once it's back to its original state. To prevent this, Microsoft has removed (correctly) SAM encryption support and the related tools from Windows 10 starting with the Fall Creators Update, if I recall right (please verify). Encrypted SAM offers protection against tools that can unlock accounts or reset passwords. Microsoft has discontinued this outdated feature, as it's rarely used and ineffective for domain accounts. For local accounts, since you haven't used them, it's unnecessary to set multiple passwords each time. In summary: You're not on Windows 1609, updates are disabled, and your system is outdated. Keep this in mind: the email warns you about missing updates, which can leave your device vulnerable to security risks. Microsoft is now focusing on faster updates, reducing the time between releases and improving overall performance. This change has improved speed compared to previous versions, where major updates took years or were released infrequently.