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Windows 10 experiencing unexpected shutdowns

Windows 10 experiencing unexpected shutdowns

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timopunker14
Junior Member
49
02-08-2016, 05:28 AM
#1
About a month ago my windows began freezing up completely—no blue screen, just it just locks up and won’t respond at all. Sometimes it happens instantly after turning it on, other times after a few hours. I’ve tried several fixes, but they only work temporarily. After a day or two it starts again, though not as effectively. With my slow connection, recovering everything would take days. If anyone knows how to fix this without reinstalling, that would be a huge help.
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timopunker14
02-08-2016, 05:28 AM #1

About a month ago my windows began freezing up completely—no blue screen, just it just locks up and won’t respond at all. Sometimes it happens instantly after turning it on, other times after a few hours. I’ve tried several fixes, but they only work temporarily. After a day or two it starts again, though not as effectively. With my slow connection, recovering everything would take days. If anyone knows how to fix this without reinstalling, that would be a huge help.

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Helik3
Member
76
02-15-2016, 10:37 PM
#2
I'm trying to understand the issue by asking about the situation and system details. Your specifications will help us identify the problem better.
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Helik3
02-15-2016, 10:37 PM #2

I'm trying to understand the issue by asking about the situation and system details. Your specifications will help us identify the problem better.

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ItzWillGuy
Member
222
02-16-2016, 03:25 AM
#3
I mentioned earlier that sometimes I can restart it, let it boot, and start making coffee. I’ll come back later when it’s frozen. Occasionally I can play games and they freeze too—it’s all quite unpredictable.

PC specs: FX-8350 GTX, 680, 2GB RAM, 8GB DDR3, Gigabyte 970a-ds3p.

How do you check the error logs and memory dumps?
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ItzWillGuy
02-16-2016, 03:25 AM #3

I mentioned earlier that sometimes I can restart it, let it boot, and start making coffee. I’ll come back later when it’s frozen. Occasionally I can play games and they freeze too—it’s all quite unpredictable.

PC specs: FX-8350 GTX, 680, 2GB RAM, 8GB DDR3, Gigabyte 970a-ds3p.

How do you check the error logs and memory dumps?

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zoom1708
Junior Member
40
02-24-2016, 05:00 AM
#4
Have you verified your readings?
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zoom1708
02-24-2016, 05:00 AM #4

Have you verified your readings?

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M_Xx_H
Member
173
02-26-2016, 04:25 PM
#5
The memory logs are simple to locate by entering "log" in the search box. You’ll notice any critical system warnings there. For detailed instructions: http://www.dummies.com/computers/operati...indows-10/ To monitor your temperatures—there might be dust affecting performance. I’ve encountered these unexpected freezes with faulty RAM modules, but we’re still guessing. If you can share more about the warning, please attach a screenshot showing the event open so we can assist further.
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M_Xx_H
02-26-2016, 04:25 PM #5

The memory logs are simple to locate by entering "log" in the search box. You’ll notice any critical system warnings there. For detailed instructions: http://www.dummies.com/computers/operati...indows-10/ To monitor your temperatures—there might be dust affecting performance. I’ve encountered these unexpected freezes with faulty RAM modules, but we’re still guessing. If you can share more about the warning, please attach a screenshot showing the event open so we can assist further.

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226
03-03-2016, 05:32 PM
#6
It seems the GPU might be overheating, though it stays under 80-85 even when fully loaded. I checked the Event Viewer and found the image here: https://imgur.com/a/dbyYh. Please send that.
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n_tiffanyblue_
03-03-2016, 05:32 PM #6

It seems the GPU might be overheating, though it stays under 80-85 even when fully loaded. I checked the Event Viewer and found the image here: https://imgur.com/a/dbyYh. Please send that.

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CaptanJim
Member
160
03-05-2016, 02:14 AM
#7
I tested my PC at roughly 90-95% load, keeping the temperature under 82°C, and the CPU stayed below 51°C. In my experience, this suggests the issue isn’t related to overheating.
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CaptanJim
03-05-2016, 02:14 AM #7

I tested my PC at roughly 90-95% load, keeping the temperature under 82°C, and the CPU stayed below 51°C. In my experience, this suggests the issue isn’t related to overheating.

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alan0621
Member
212
03-05-2016, 03:10 AM
#8
So after two days the crashes haven't occurred yet, but recently it seems it can last a day or two before failing again. It's really unpredictable. I checked the temperature over the last two days too—it stayed between 60-70°C under load and never exceeded 85°C during full load. I'm trying to figure out why this happens randomly. If you need more help, let me know so I can assist further.
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alan0621
03-05-2016, 03:10 AM #8

So after two days the crashes haven't occurred yet, but recently it seems it can last a day or two before failing again. It's really unpredictable. I checked the temperature over the last two days too—it stayed between 60-70°C under load and never exceeded 85°C during full load. I'm trying to figure out why this happens randomly. If you need more help, let me know so I can assist further.

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Minigunner500
Member
235
03-05-2016, 03:59 AM
#9
Hey! I faced the same issue you did. Everything would freeze repeatedly, without any temperature spikes or error alerts, not even in the logs. I attempted a fresh install of Windows 7 and 10 multiple times, swapped my SSD for an HDD but didn’t succeed. Eventually, I replaced every component of my setup with a completely different AM3+ board, which resolved the problem. My FX8350 was the culprit—once it worked in another system, everything else ran smoothly. I even upgraded the motherboard and got a replacement CPU about a month ago, but it still crashed occasionally. It turns out my power supply was faulty (it damaged my GPU, luckily), even though the tester showed stable voltage. My new PSU arrived four days ago and hasn’t caused any crashes yet, even after stress testing it for 24 hours. In short, if you’re still under warranty, consider returning your CPU—it might be permanently damaged. Also, inspect your PC closely for PSU issues and think about a preventive return if needed. Good luck with your build!
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Minigunner500
03-05-2016, 03:59 AM #9

Hey! I faced the same issue you did. Everything would freeze repeatedly, without any temperature spikes or error alerts, not even in the logs. I attempted a fresh install of Windows 7 and 10 multiple times, swapped my SSD for an HDD but didn’t succeed. Eventually, I replaced every component of my setup with a completely different AM3+ board, which resolved the problem. My FX8350 was the culprit—once it worked in another system, everything else ran smoothly. I even upgraded the motherboard and got a replacement CPU about a month ago, but it still crashed occasionally. It turns out my power supply was faulty (it damaged my GPU, luckily), even though the tester showed stable voltage. My new PSU arrived four days ago and hasn’t caused any crashes yet, even after stress testing it for 24 hours. In short, if you’re still under warranty, consider returning your CPU—it might be permanently damaged. Also, inspect your PC closely for PSU issues and think about a preventive return if needed. Good luck with your build!

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RAINBOWSkylex
Member
170
03-05-2016, 10:29 AM
#10
I own this computer without any major changes for nearly two years. The issue began some time ago. I don’t want to spend money on repairs, so I’m planning to restart it when it stops working. I haven’t tried a full reset yet, but I’m hoping it will help. I haven’t done a clean reinstall either, but I’m looking for ways to prevent this problem because fixing everything would take me five days alone to download again.
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RAINBOWSkylex
03-05-2016, 10:29 AM #10

I own this computer without any major changes for nearly two years. The issue began some time ago. I don’t want to spend money on repairs, so I’m planning to restart it when it stops working. I haven’t tried a full reset yet, but I’m hoping it will help. I haven’t done a clean reinstall either, but I’m looking for ways to prevent this problem because fixing everything would take me five days alone to download again.