Windows 10 experiences unexpected crashes without warning.
Windows 10 experiences unexpected crashes without warning.
Hey there. Thanks for reaching out. I’m really stretched thin trying to deal with these frequent BSODs lately—sometimes it hits multiple times a day. From the pinned thread, I’ve compressed all the minidump files from my folder on my PC. The details below relate to the BSOD concerns you mentioned.
Operating System – Windows 10 x86 (32-bit) or x64?
- x64 system
Original OS installation?
- I installed it myself after assembling the PC from parts.
Is this an OEM version (pre-installed) or a full retail copy (bought from a store)?
I think it’s the latter, but I haven’t purchased a license because of budget constraints. Sorry about that.
System age (hardware)
- The machine is about two years old; the oldest part is my GPU, a GTX980 from a friend.
OS installation history
- I haven’t reinstalled the OS in the past two years.
CPU model
- Ryzen 3600
Video Card
- Nvidia GTX980
Motherboard (if not a laptop): Asus TUF GAMING B550M-PLUS
Power Supply
- Corsair RM650
Desktop setup
- RAM: G.skill F4-3200C16D-16GIS Aegis DDR4 16GB
Tried memtest86: 0 errors after four passes. Used DDU to uninstall and reinstall the Nvidia driver in safe mode, disconnected from the internet.
A small note: During CPU cooler installation (NOCTUA NH-U12S redux), I noticed some thermal paste on the CPU pins and socket. After cleaning, the PC started up fine, but I’m concerned it might affect performance.
RAM compatibility
- I wasn’t sure if the motherboard listed it, but it worked until about a year ago.
The problem began during gameplay in Valheim, with crashes every couple of hours, then it became daily even while browsing.
PerfMon report
- I don’t have the file, but it seems to stop generating a full report and only lingers in the 60-second phase.
Let me know if you need more help!
The BIOS version on the motherboard is not specified. RAM configuration within the BIOS requires consulting the motherboard manual or manufacturer documentation.
The BIOS version is 2.20.1271 from 2020. With occasional power outages, you're right to consider updating it. A professional might be best for this task. Regarding RAM settings, you're using the default configuration with auto mode enabled, and the displayed information matches the attached images.
Attempt to launch a live Linux system. Experience any issues? For guidance, see the tutorial: https://ubuntu.com/tutorials/create-a-us...1-overview. Did you use the media creation tool from Microsoft to install Windows?
I don't have specialized knowledge for interpreting MiniDump files, but I can grasp the overall meaning. Debugging such issues is tough since multiple debug logs display varying error reports and values. Most problems stem from core Windows driver files. The only exception is 062622-5140-01.dmp, which points to Firefox.exe being the culprit. If the other files don't seem linked to Firefox, removing it and testing with another browser might help. Running these commands in the command prompt could resolve any corrupted Windows files. If that fails, consider a full OS reinstall.
The system is analyzing the file system on C: using NTFS. A disk verification has been arranged. Initial stage inspects basic structure, removes temporary tags, and cleans references. All 1061888 records were processed successfully. File checks took 5.68 seconds. Large files handled 11479 entries. No bad records found. Tags were cleared for 5 files. Index checks completed in 15.56 seconds with no unindexed items. Orphan recovery finished in 129.60 ms. Security descriptors verified without issues. A scan for bad clusters took 42.21 ms. Final stage confirmed all data intact. CHKDSK confirmed the system is stable. Total storage used: 976128358 KB. Files: 522810080 KB across 837072 entries. Usage breakdown: 461512 KB in indexes, 212953 files verified, 112923729 allocations available. No further steps needed.
I tested the Windows driver verifier, and after several restarts, it provided additional DMP files. A colleague reviewed them and noticed a consistent pattern: the process name is OriginWebHelperService.exe. I’ve removed Origin and will let you know if this resolves the issue. If not, I’ll just take a popsicle. I’m committed! The MiniDump2.zip is attached.
Another BSOD occurred. Using winDbg I examined the dmp file and found that sys AvastUI.exe triggered the crash. Someone, could you assist? It seems like a mix of driver issues or hardware problems might be at play, but I’m unsure how to confirm. Updated: After rerunning the verifier, no blue screen appeared. I’ll keep it running for now; a second crash could provide more details. Currently, I’m stress-testing the PC with several browser tabs, Steam, Discord, and other apps. If another crash happens, I plan to take the system to a specialist after backing up my private data. 062922-4640-01.dmp Edited June 29, 2022 by HA_VE