Windows 10 crash screen appears.

04-29-2016, 05:22 AM

Hi everyone, I'm dealing with a PC that crashes after starting the next day. The BSOD code is 0x000021a. I've checked everything online, but nothing seems to help. I can access all files on the SSD using a boot CD, and everything looks normal. I've made copies of all partitions to another SSD just in case. I can't enter safe mode, which causes the crash again. The Dell Diagnostics tool doesn't show any errors. I thought reinstalling Windows would fix it, but it would be very time-consuming and complicated for a company PC. I'm looking for tools or onboard fixes that could help repair Windows without replacing the system. I've tried some commands from the internet using CMD with the Windows 10 CD, like sfc /scannow and DISM.exe, but they didn't work. Any suggestions?

Sane_Samurai

04-29-2016, 05:22 AM #1

smag30
Member

140

04-30-2016, 09:53 AM

It seems the issue is likely related to a Windows update. Refer to the provided guide for instructions.

smag30

04-30-2016, 09:53 AM #2

It seems the issue is likely related to a Windows update. Refer to the provided guide for instructions.

Hagnarock
Senior Member

434

04-30-2016, 01:01 PM

It shouldn't happen since no updates were released recently... Could you clarify how you're executing sfc /scannow on your BSOD PC? It looks like there might be an issue with the process.

Hagnarock

04-30-2016, 01:01 PM #3

It shouldn't happen since no updates were released recently... Could you clarify how you're executing sfc /scannow on your BSOD PC? It looks like there might be an issue with the process.

giandiego10
Junior Member

05-01-2016, 02:47 PM

Start from a USB with Windows installed. Open Advanced Troubleshooting, select Command Prompt, and run the steps from there.

giandiego10

05-01-2016, 02:47 PM #4

Start from a USB with Windows installed. Open Advanced Troubleshooting, select Command Prompt, and run the steps from there.

Juhble
Junior Member

05-01-2016, 03:59 PM

I finally got it to scan with sfc /scannow. Nothing found... I've also restored the reg files (system, software, etc.) but still the BSOD. It can't be that Windows Breaks just like that... So there is no more possibility?

Juhble

05-01-2016, 03:59 PM #5

WillZilla03
Junior Member

05-01-2016, 05:12 PM

I'd prefer to avoid the DISM command; if it fails, I'll have no choice but to accept the format.

WillZilla03

05-01-2016, 05:12 PM #6

I'd prefer to avoid the DISM command; if it fails, I'll have no choice but to accept the format.