F5F Stay Refreshed Hardware Desktop WiFi issues have become a recurring problem.

WiFi issues have become a recurring problem.

WiFi issues have become a recurring problem.

J
Jelly1233
Member
190
05-23-2016, 06:07 PM
#1
I recently brought my WIN 10 laptop to a repair facility since it wouldn’t power on. The RAM issue was clear—they identified a dead 16GB (1x16) DDR4 2400 MHz dual channel module. They swapped it out with two 8GB modules, which matched the specifications: Crucial CT8G4SFS824A | DDR4 DDR4-2400 (1200 MHz) 8192 MB and SK Hynix HMA81GS6AFR8N-UH DDR4-2400 (1200 MHz) 8192 MB. At home, I own a standard router with regular and 5G channels, plus an extender upstairs offering the same 5G channel. After repair, I encountered Wi-Fi difficulties. On the laptop, no networks appeared. After some online research, I discovered the upstairs extender only worked on the 'normal' channel. Compared to my usual setup where the laptop was on the opposite side of the house and always had multiple channels, now I’m limited to just one channel. The connection is stable but drops roughly every hour or two, with poor quality. I moved the laptop nearer the router initially for better signal, but even then, the connection remained weak and often cut out. Now, when closer to the extender’s 'normal' channel, speeds improve significantly, though disconnections still happen. The problem seems to be channel availability or interference. Have you tried fixing it yourself, or should I return it to the shop? I’ve followed many troubleshooting steps without success. My system specs are detailed in Speccy: Windows 10 Home 64-bit CPU (Intel Core i7 7700HQ @ 2.80GHz), Kaby Lake 14nm RAM, motherboard P65_67HSHP, generic monitor, NVIDIA GeForce GTX 1070, 232GB SSD, and Seagate drives.
J
Jelly1233
05-23-2016, 06:07 PM #1

I recently brought my WIN 10 laptop to a repair facility since it wouldn’t power on. The RAM issue was clear—they identified a dead 16GB (1x16) DDR4 2400 MHz dual channel module. They swapped it out with two 8GB modules, which matched the specifications: Crucial CT8G4SFS824A | DDR4 DDR4-2400 (1200 MHz) 8192 MB and SK Hynix HMA81GS6AFR8N-UH DDR4-2400 (1200 MHz) 8192 MB. At home, I own a standard router with regular and 5G channels, plus an extender upstairs offering the same 5G channel. After repair, I encountered Wi-Fi difficulties. On the laptop, no networks appeared. After some online research, I discovered the upstairs extender only worked on the 'normal' channel. Compared to my usual setup where the laptop was on the opposite side of the house and always had multiple channels, now I’m limited to just one channel. The connection is stable but drops roughly every hour or two, with poor quality. I moved the laptop nearer the router initially for better signal, but even then, the connection remained weak and often cut out. Now, when closer to the extender’s 'normal' channel, speeds improve significantly, though disconnections still happen. The problem seems to be channel availability or interference. Have you tried fixing it yourself, or should I return it to the shop? I’ve followed many troubleshooting steps without success. My system specs are detailed in Speccy: Windows 10 Home 64-bit CPU (Intel Core i7 7700HQ @ 2.80GHz), Kaby Lake 14nm RAM, motherboard P65_67HSHP, generic monitor, NVIDIA GeForce GTX 1070, 232GB SSD, and Seagate drives.

R
RonanWilk
Member
158
05-24-2016, 09:22 AM
#2
It’s highly probable the repair shop missed reconnecting some internal wireless antennas. Return them immediately and have them repaired at no cost, as it seems their responsibility.
R
RonanWilk
05-24-2016, 09:22 AM #2

It’s highly probable the repair shop missed reconnecting some internal wireless antennas. Return them immediately and have them repaired at no cost, as it seems their responsibility.