Why is GTA 5 crashing?
Why is GTA 5 crashing?
Hey guys! I've been stuck with this problem for more than a month. Every time I try to play GTA5, it crashes right back at my desktop. It worked fine for 28 hours straight. Now every single time it breaks down. I already talked to Rockstar support and told them to run all the checks they have. They said everything was okay when they looked at it. Yes, it really was. I checked my temperatures and I even bought a new cooler. I tested my RAM several times and made sure my CPU wasn't getting too hot or too weak. I also ran stress tests on my graphics card. All of those tests passed just fine. I downloaded the game through Steam so I have to start it that way instead. I don't know what else to do yet. I am right now trying another new installation of Windows 10 Pro. After the problems started, I tried Windows 11 for a little while and then it broke too. I'm going back to Windows 10 because I like it better than the others. Any advice would be really helpful. I thought maybe it was just my RAM that was bad, but now I don't know what else could be wrong. I do have a copy of a launcher log file and an msinfo report from before I wiped everything last night. If you can help me out with that info, thank you so much!
I am rolling back the BIOS to F35 because my Ryzen 7 5800x is overheating on an Aorus Elite X570 V1 with a H150i AIO cooler and an RTX 3060ti. I'm using Gskill 3200 Cl16-18-18-38 RAM from two sticks of Seasonic Focus 650W PSU, and my main drive is WDS500 NVME 500GB with a Team TM8FPD 1TB game drive. This fresh install on WIN 10 version 21H2 happened last night. I've updated all drivers and done Windows updates to make sure everything works correctly. Please tell me if I forgot something important. Thanks.
follow these steps one by one carefully (read all the way to the end): Turn off your internet connection completely. Remove every single GPU driver using a tool called DDU (make sure it is clean and do not restart the computer). Go ahead and take out every processor, this is very important because you should have 16 on yours too; when the program asks for a restart, say no and keep taking them all out on Device Manager. To uninstall AMD Chipset Software in your Control Panel (if there isn't any, skip that part): Restart your computer to go into BIOS mode, turn off AMD FTPM and Secure Boot, save and exit. Go back into BIOS again, then flash the BIOS to version F37 or reflash it to F35, and after updating the BIOS go back in to do this: load the default or optimized settings, turn off CSM (Computer Supported Media Execution), enable Above 4G Decoding and Resizable Bar options (these two options won't work if CSM is on), don't turn on XMP yet for now, then save and exit. Turn on your computer to Windows and install the newest Chipset driver (should be version 4.03.xx or later), restart again. Next, download and install the latest NVIDIA driver, update the display ID and resize bar if available, restart, and finally connect to the internet. *do everything without internet until you reboot after installing the chipset driver too; also you can reboot into BIOS after all of this to set XMP (and use your previous settings). Download any needed files (highlighted words) before starting step 1 and do them one by one: Open Command Prompt as administrator, then run chkdsk /x /f /r, after that run sfc /scannow, check if Windows update has anything to install and let it go except for the chipset optional update. Don't forget to turn on Hardware Accelerated GPU Scheduling (for NVIDIA GPUs only) in your graphics settings and restart. Make sure your power supply unit is connected to each GPU using exactly one PCIe cable per slot (use the main cable, not the split branches), like this:
I'm going to attempt this thing right now. The one question is about the power plug. I have an 8-pin socket but no matching cable. I only got two-to-four-pin adapters that stick together, and those wires are hardwired straight from the power supply (no way to take them off). I'll check the rest later so I can try it tonight once I'm back home. Thanks for helping!
So, I followed the steps you gave me. There were just a few problems I couldn't fix with AMD Chipset inside safe mode, so I fixed it by booting into Windows instead. After rebooting, I tried to disable secure boot in the BIOS first but that option wasn't there anyway. Then I turned off CSM and Resizable BAR when I got those steps done. Now I ran a scan... and here comes an error! It said "OneDrive" is having trouble. Oh yeah, I actually deleted OneDrive on purpose so it wouldn't show up in the list. That's why there was no problem after all. My GPU power cable has 8 pins going from my PSU to the first 8-pin connector on the card. People say this can cause problems if you ignore them and leave a second plug dangling, but I just used the first one and nothing happened at the second spot.
I downloaded Destiny 2 so I could check if it was GTA 5 causing the issues instead of my GPU or CPU. I got it all installed for about an hour before launching the game. Steam said I had played for 107 minutes, which is pretty accurate since I stopped playing around the 40-minute mark to go to bed. When I started the game, everything looked fine: temps on both GPU and CPU were good and things ran as expected. Tonight I'm going to test GTA 5 again to see if it crashes. If that fails, I'll switch back to Destiny 2 just to check again. Thanks a lot for your help! I will tell you what happened tonight.