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Weird Xfinity Plan

Weird Xfinity Plan

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zProPlayer
Member
123
03-23-2024, 06:10 AM
#1
My family's 3.5 Mbit internet seems really slow, yet we're paying $50 a month for it. Online, the available plans don't include this one; the cheapest is the 60 Mbit tier. It makes sense that we should be charged less for a lower speed. I'm puzzled about why this happens, and I'm frustrated that my mom keeps complaining about speed without realizing it's the plan we're using.
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zProPlayer
03-23-2024, 06:10 AM #1

My family's 3.5 Mbit internet seems really slow, yet we're paying $50 a month for it. Online, the available plans don't include this one; the cheapest is the 60 Mbit tier. It makes sense that we should be charged less for a lower speed. I'm puzzled about why this happens, and I'm frustrated that my mom keeps complaining about speed without realizing it's the plan we're using.

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Dnomge
Member
77
03-23-2024, 06:10 AM
#2
They keep changing things online if you don’t stay updated. It’s easy to feel stuck with an old agreement that no longer fits your needs today. Probably your family signed it 10 to 15 years ago and hasn’t revisited it since. If you want to end the deal and start fresh, you can cancel it and begin again.
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Dnomge
03-23-2024, 06:10 AM #2

They keep changing things online if you don’t stay updated. It’s easy to feel stuck with an old agreement that no longer fits your needs today. Probably your family signed it 10 to 15 years ago and hasn’t revisited it since. If you want to end the deal and start fresh, you can cancel it and begin again.

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DeltaMuffinMC
Junior Member
41
03-23-2024, 06:10 AM
#3
I charge $47 for the 512k unit.
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DeltaMuffinMC
03-23-2024, 06:10 AM #3

I charge $47 for the 512k unit.

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Bring_It
Senior Member
423
03-23-2024, 06:10 AM
#4
I didn’t realize they had such a limited option. The lowest I’ve ever heard was 15 Mbps, and you’d need to be in a low-income area to qualify. Are you certain you’re not paying for a higher plan but not receiving the speeds? I’d call them and switch to a new one. It should be straightforward, right?
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Bring_It
03-23-2024, 06:10 AM #4

I didn’t realize they had such a limited option. The lowest I’ve ever heard was 15 Mbps, and you’d need to be in a low-income area to qualify. Are you certain you’re not paying for a higher plan but not receiving the speeds? I’d call them and switch to a new one. It should be straightforward, right?

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Ray147258369
Junior Member
8
03-23-2024, 06:10 AM
#5
Your internet service provider is the one you use to connect to the internet.
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Ray147258369
03-23-2024, 06:10 AM #5

Your internet service provider is the one you use to connect to the internet.

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arti1259
Junior Member
7
03-23-2024, 06:10 AM
#6
The document mentions speeds as high as 3 Mb/s. I need to make my case to my dad about the pricing. He’s okay with the connection but worries about data limits, even though I demonstrated a 1 TB cap today.
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arti1259
03-23-2024, 06:10 AM #6

The document mentions speeds as high as 3 Mb/s. I need to make my case to my dad about the pricing. He’s okay with the connection but worries about data limits, even though I demonstrated a 1 TB cap today.

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El_Brandon
Member
52
03-23-2024, 06:10 AM
#7
Let your dad know I reside in a three-bedroom home with a 150 Mbps plan. We’re big on streaming and typically use between 800 to 900 gigabytes each month. Above all, there’s no strict limit—just extra charges if you exceed it. Plus, you’ll receive two or three free months if you’re a good customer. For what you pay, you could get the same service for $30 more. That’s why I believe you should be able to secure a 60 Mbps connection at the same rate. I haven’t seen a 3 Mbps plan from Comcast since the early 2000s. Back then, internet speeds were around 1.5 Mbps, and with Docsis 3.1 you can now get a gigabit connection over coaxial cable.
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El_Brandon
03-23-2024, 06:10 AM #7

Let your dad know I reside in a three-bedroom home with a 150 Mbps plan. We’re big on streaming and typically use between 800 to 900 gigabytes each month. Above all, there’s no strict limit—just extra charges if you exceed it. Plus, you’ll receive two or three free months if you’re a good customer. For what you pay, you could get the same service for $30 more. That’s why I believe you should be able to secure a 60 Mbps connection at the same rate. I haven’t seen a 3 Mbps plan from Comcast since the early 2000s. Back then, internet speeds were around 1.5 Mbps, and with Docsis 3.1 you can now get a gigabit connection over coaxial cable.

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SimpleBuilder
Member
134
03-23-2024, 06:10 AM
#8
I looked at the available choices and the next option is for 15 Mbit priced around $10 higher. It seems my dad wouldn’t pay that much since he doesn’t care about the speed, and he’d struggle to watch 1080p without a five-minute wait.
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SimpleBuilder
03-23-2024, 06:10 AM #8

I looked at the available choices and the next option is for 15 Mbit priced around $10 higher. It seems my dad wouldn’t pay that much since he doesn’t care about the speed, and he’d struggle to watch 1080p without a five-minute wait.

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kaleman123
Junior Member
13
03-23-2024, 06:10 AM
#9
I'm still trying to figure out how you managed to get that plan. Comcast keeps offering free upgrades, but most of the faster speed options are only available if you qualify for certain programs and have kids on the reduced lunch. It seems like Comcast requires you to go through a lot of steps to get these "More Affordable" plans. The slowest speed I've seen is around 25 Mbps. Honestly, your dad sounds like he's making a mistake by paying $50 for just 3 Mbps. Maybe talk to your mom and see if she can help you change things.
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kaleman123
03-23-2024, 06:10 AM #9

I'm still trying to figure out how you managed to get that plan. Comcast keeps offering free upgrades, but most of the faster speed options are only available if you qualify for certain programs and have kids on the reduced lunch. It seems like Comcast requires you to go through a lot of steps to get these "More Affordable" plans. The slowest speed I've seen is around 25 Mbps. Honestly, your dad sounds like he's making a mistake by paying $50 for just 3 Mbps. Maybe talk to your mom and see if she can help you change things.