F5F Stay Refreshed Hardware Desktop video output drops during playback

video output drops during playback

video output drops during playback

K
kcaz56
Senior Member
664
03-18-2019, 03:41 PM
#1
Hi everyone, I’m encountering an issue that seems to be related to my video card and would appreciate some help. Here’s the setup: I have a dual monitor configuration with one monitor connected via HDMI to the onboard graphics and the other connected via DisplayPort to my Zotac 2070 Super. Recently, the monitor connected to the GPU has started losing its video feed randomly. It turns off with no warning signs or error messages. Here’s what I’ve done so far to troubleshoot: - Updated and clean-installed the video drivers - Reseated the GPU in the motherboard - Reseated the power connectors - Tried different cables - Tried a different PSU - Ran stress tests to pinpoint the issue Despite these steps, the problem persists. Notably, when I connect the HDMI cable to the GPU, there’s no output either, which further points to the GPU as the potential culprit. Sometimes, a restart temporarily resolves the issue, but it usually returns. This has been happening for about two weeks now. I’m looking for a straightforward way to narrow down the problem and determine if I need a new GPU. Any advice or suggestions would be greatly appreciated! Thanks in advance!
K
kcaz56
03-18-2019, 03:41 PM #1

Hi everyone, I’m encountering an issue that seems to be related to my video card and would appreciate some help. Here’s the setup: I have a dual monitor configuration with one monitor connected via HDMI to the onboard graphics and the other connected via DisplayPort to my Zotac 2070 Super. Recently, the monitor connected to the GPU has started losing its video feed randomly. It turns off with no warning signs or error messages. Here’s what I’ve done so far to troubleshoot: - Updated and clean-installed the video drivers - Reseated the GPU in the motherboard - Reseated the power connectors - Tried different cables - Tried a different PSU - Ran stress tests to pinpoint the issue Despite these steps, the problem persists. Notably, when I connect the HDMI cable to the GPU, there’s no output either, which further points to the GPU as the potential culprit. Sometimes, a restart temporarily resolves the issue, but it usually returns. This has been happening for about two weeks now. I’m looking for a straightforward way to narrow down the problem and determine if I need a new GPU. Any advice or suggestions would be greatly appreciated! Thanks in advance!

X
xNoBeef
Member
133
03-26-2019, 07:10 AM
#2
It might be related to the monitor, such as a defective port or the device itself being faulty.
X
xNoBeef
03-26-2019, 07:10 AM #2

It might be related to the monitor, such as a defective port or the device itself being faulty.