Various games are crashing on the desktop.
Various games are crashing on the desktop.
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What is your parts list?
CPU: AMD Ryzen 5 3600
Motherboard: MSI B450 Tomahawk Max
GPU: GeForce RTX 2060 Super
RAM: Crucial Ballistix 2x8GB
PSU: 600W Gold
Storage: Crucial 1TB SSD
Explain your issue. Include any error messages and symptoms. Be as detailed as possible.
Most games freeze to the desktop rather than shutting down completely, with performance fluctuating depending on the title. I can play up to 30 minutes in some cases, but others crash at main menus. Several games report "D3D Device" errors, application hangs, or DirectX issues.
Affected games: CoD Warzone (Error 6068, DirectX error), Rogue Company (D3D Device, HUNG), Fortnite (D3D Device, HUNG), R6 Siege, Warframe, Spellbreak, and possibly others I haven’t listed.
Functioning games: Valorant, Overwatch, World of Warcraft, NBA 2K20, Fall Guys, Smite, Remnant From the Ashes, The Cycle, and likely more.
Any steps you’ve taken to diagnose or resolve this?
- Updated Windows 10 to the latest version
- Performed a DDU clean uninstall and reinstalled NVIDIA drivers
- Adjusted 3D settings in the NVIDIA control panel
- Reinstalled games
- Launched games with W10 Security turned off
- Slightly reduced GPU overclocking
- Removed programs that might affect clock control (ASUS Tweak / MSI Afterburner)
- Swapped RAM modules
- Upgraded PSU
- Reverted drivers
- Disabled RAM XMP settings
- Restored BIOS to default
- Added TlrDelay
I’ve checked temperatures in-game; the GPU reached 75 degrees before crashing.
Please share any further information you’d like included.
Other suggestions would be appreciated. It’s getting quite stressful. I’m considering a complete hardware replacement and wondering if a full system reset is necessary.
Help!
when assembling this system, did you connect the storage drive containing the operating system from another machine? regardless, I would strongly recommend performing a fresh installation of Windows 10 prior to replacing components. once completed, revert all BIOS configurations back to their original state and reinstall your games along with the GPU/chipset drivers.
You should already possess backups of your crucial files regularly. Ideally, maintain several copies.
Your operating system installation, especially if it was a fresh setup, how did it proceed? Did you encounter any difficulties?
What power supply unit did you originally have, and which one did you upgrade to? Be specific. You have a
(brand)
(model)
PSU, not merely an efficiency rating or claimed capacity.
Not entirely certain about the installation method, but to set up Windows I saved it from Microsoft's website onto a USB drive and connected it during the first boot of my new computer. The product key I received came from Microsoft Azure using my university account, specifically the Education edition. There have been issues with certain games crashing since the system was first assembled, around late July.
I currently use an EVGA 600 BR (assuming that's the model) and now have a Corsair TX550M.
Could you provide more details or clarification? Thank you for your assistance.
definitely, ensure important files are backed up while working on any task. From what you shared, it looks like everything has been handled properly so far. To get to the core of the matter, I’d begin by isolating the problem (obviously). First, before exchanging components, I’ll start fresh with a clean setup and check if the issue lies in software. Next, create another USB installer for Windows 10 and repeat the process. Simplify your system if needed—focus on CPU, RAM, GPU, storage, and power supply only when necessary. Tasks to complete: clean install of Windows 10, update BIOS, install chipset and GPU drivers, install games and test for crashes before considering part swaps.
Do you know how to solve this? I'm experiencing the same issue right now—no messages are coming through during game crashes.
I replaced my 2060 Super with an RX 580 and that fully resolved the crashing issue, making me think the card was faulty. After that, I followed EVGA's return process and received a new 2060 Super. Since using the updated 2060 Super has prevented any crashes, I haven't experienced any problems since. If you have another card available, I suggest trying that (I had to buy the RX 580 from MicroCenter). However, for your situation my setup usually caused errors during crashes, so it might differ. But if you can try replacing the GPU without cost, I recommend doing so.