Use CMD to check system status and troubleshoot the black screen issue.

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Serendipitiee_
Junior Member

19

12-27-2016, 05:06 AM

#1

Hey there, I'm dealing with the same situation. When I power on my system and enter the password, I get a black screen with the command prompt on it (System 32). Someone suggested typing "explorer.exe e" to bring back the desktop, which worked temporarily. Now every boot causes this issue, and I have to manually type commands to access the desktop. I tried using the sfc/scannow tool in Command Prompt, but it didn't resolve anything. I was thinking about restoring my system to a safe state, but I couldn't do that because I didn’t enable the backup feature. I don’t want to reinstall Windows since I can keep my personal files, but all the apps and games I installed would be lost. I have many apps and games, and I don’t want to waste time reinstalling them. They were installed on different drives, while the OS (Windows 10) is on my SSD. Anyone else had this problem? Do you have any advice or solutions?

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clecle23
Junior Member

49

12-27-2016, 07:27 PM

#2

Your friend encountered the same issue too. Use System Restore as a solution. Alternatively, you can launch MSOOBE and press SHIFT+F3 during operation to access Audit Mode, though that requires more expertise.

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ImS4G
Member

66

01-01-2017, 02:20 AM

#3

I aim to fix it... but I need to reinstall my apps. Still, I’d like to check if my OS is on an SSD and whether my games and apps are stored on HDDs—why are they getting impacted during the restore?

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Fluffy_BananaZ
Member

72

01-01-2017, 04:37 AM

#4

You won't lose any files or programs. If there are apps running, choose the most recent one that's lower than your current version. Everything should function properly again. Just return to the time before the black screen occurred.

D

DareDevu
Member

56

01-04-2017, 04:32 AM

#5

This explains how Windows Shadow Copy functions.

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llai_47
Member

64

01-04-2017, 06:53 AM

#6

as discussed earlier, i wasn't able to pick a restoration point since that option wasn't turned on, leaving me without a way to recover data. the best alternative would be to reinstall windows, though the problem lies with the applications.

K

kate484803
Member

147

01-06-2017, 04:07 AM

#7

No, your apps will not be deleted unless you explicitly remove them.

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yPaladin_
Junior Member

39

01-11-2017, 01:54 PM

#8

I don't agree with that. They could have been removed due to changes in the registry during system restore. Really, try restoring the system and reinstalling a few items, or just reinstall Windows 10 completely.

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chuckaknuckle
Member

126

01-13-2017, 12:14 AM

#9

Consider your boot/startup options in msconfig. Verify they aren't configured to start in safe mode via CMD. That could explain the unusual behavior. When the system initializes, does it display a CMD window or appear as a full black screen? I'm still relying on msconfig for this check.

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bloempotje123
Junior Member

26

01-21-2017, 08:20 AM

#10

I'll look it over... it seems like a black screen with a tiny CMD window.