F5F Stay Refreshed Hardware Desktop USB 3 header issue detected, need assistance.

USB 3 header issue detected, need assistance.

USB 3 header issue detected, need assistance.

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108
09-02-2016, 11:42 AM
#1
My computer was set up and ready, but I messed up the USB3.0 connection by misplacing the cable. Now the plastic is stuck around the pins, and I’m left with what’s shown in the photos. My concerns are: Is it safe to run the PC without the USB right now until the issue is fixed? And can repair technicians at stores remove that plastic safely without harming the motherboard? Thank you for any advice—this situation is really frustrating and upsetting.
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RainbowGirl328
09-02-2016, 11:42 AM #1

My computer was set up and ready, but I messed up the USB3.0 connection by misplacing the cable. Now the plastic is stuck around the pins, and I’m left with what’s shown in the photos. My concerns are: Is it safe to run the PC without the USB right now until the issue is fixed? And can repair technicians at stores remove that plastic safely without harming the motherboard? Thank you for any advice—this situation is really frustrating and upsetting.

D
DaxQ
Junior Member
2
09-02-2016, 12:48 PM
#2
It seems like none of the board pins are connected. For removal, simply pull it out using pliers, or secure one end with a string tied to a door knob. You’ll understand the rest.
D
DaxQ
09-02-2016, 12:48 PM #2

It seems like none of the board pins are connected. For removal, simply pull it out using pliers, or secure one end with a string tied to a door knob. You’ll understand the rest.

M
mumustrak
Senior Member
729
09-09-2016, 02:18 AM
#3
Oh my goodness, I assumed you just snapped something (me too 😅). I checked the post—maybe a flat head could fit there, or pliers would be better. You might want to keep it in for now.
M
mumustrak
09-09-2016, 02:18 AM #3

Oh my goodness, I assumed you just snapped something (me too 😅). I checked the post—maybe a flat head could fit there, or pliers would be better. You might want to keep it in for now.

H
Heropowerbrain
Junior Member
27
09-09-2016, 02:45 AM
#4
You could attempt to extract it using pliers, or if unsuccessful, use the motherboard and case—USB ports are fine.
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Heropowerbrain
09-09-2016, 02:45 AM #4

You could attempt to extract it using pliers, or if unsuccessful, use the motherboard and case—USB ports are fine.

H
hamoooood
Member
194
09-10-2016, 05:25 AM
#5
I examined carefully and the pins appear solid, but taking them out feels difficult. The tools slide right off because there isn’t enough grip and they’re tightly secured. Could the plastic barrier around the pins also be involved? I’m really trying to understand this situation.
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hamoooood
09-10-2016, 05:25 AM #5

I examined carefully and the pins appear solid, but taking them out feels difficult. The tools slide right off because there isn’t enough grip and they’re tightly secured. Could the plastic barrier around the pins also be involved? I’m really trying to understand this situation.

I
IcyPvPz
Member
210
09-12-2016, 03:29 AM
#6
If that board is mounted in the case, I would screw it down before you go after it with pliers or anything else. Just to make sure you don't damage anything. I see the empty screw hole in the pictures.
I
IcyPvPz
09-12-2016, 03:29 AM #6

If that board is mounted in the case, I would screw it down before you go after it with pliers or anything else. Just to make sure you don't damage anything. I see the empty screw hole in the pictures.

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puffyshadow8
Member
156
09-19-2016, 10:28 PM
#7
Great, your PC is working properly. Unfortunately, the header looks questionable.
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puffyshadow8
09-19-2016, 10:28 PM #7

Great, your PC is working properly. Unfortunately, the header looks questionable.

C
Cupcake_Rose
Posting Freak
844
09-20-2016, 12:28 AM
#8
In that scenario, I recommend a GG motherboard. As one person noted, "That's what I was thinking." If I had dismissed the discussion, I wouldn't have noticed your response.
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Cupcake_Rose
09-20-2016, 12:28 AM #8

In that scenario, I recommend a GG motherboard. As one person noted, "That's what I was thinking." If I had dismissed the discussion, I wouldn't have noticed your response.

H
harryrust
Member
58
09-20-2016, 02:34 AM
#9
It might be wiser to keep it in place rather than removing the entire USB header casing. I don’t have a clear idea of specific methods, but I’ll try to suggest some creative approaches.
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harryrust
09-20-2016, 02:34 AM #9

It might be wiser to keep it in place rather than removing the entire USB header casing. I don’t have a clear idea of specific methods, but I’ll try to suggest some creative approaches.

T
the5harkman
Senior Member
542
10-04-2016, 05:26 AM
#10
It seems like you're describing a tricky method for removing something. You might want to try using a sharp tool to go through the blue section, then pull it up. If needed, use pliers with a flat head to gently push the indentation away and help release the clip.
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the5harkman
10-04-2016, 05:26 AM #10

It seems like you're describing a tricky method for removing something. You might want to try using a sharp tool to go through the blue section, then pull it up. If needed, use pliers with a flat head to gently push the indentation away and help release the clip.

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