F5F Stay Refreshed Hardware Desktop Upgraded processor now runs on Windows believing I have six cores instead of the previous six.

Upgraded processor now runs on Windows believing I have six cores instead of the previous six.

Upgraded processor now runs on Windows believing I have six cores instead of the previous six.

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RuheloserYanKo
Member
50
09-05-2022, 11:16 AM
#1
I upgraded my PC with a new CPU and cooler, and I started using Windows right away. It seems Windows still believes the system has the older i5-8400 model. I've restarted several times without any improvement. According to CPU-Z, it should show the i7-9700K, but Windows displays it as an i7-7700 and my old i5-8400. Need advice!
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RuheloserYanKo
09-05-2022, 11:16 AM #1

I upgraded my PC with a new CPU and cooler, and I started using Windows right away. It seems Windows still believes the system has the older i5-8400 model. I've restarted several times without any improvement. According to CPU-Z, it should show the i7-9700K, but Windows displays it as an i7-7700 and my old i5-8400. Need advice!

M
MasterSquad
Junior Member
5
09-05-2022, 12:04 PM
#2
Refresh your most recent profile details and confirm the newest chipset software is installed.
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MasterSquad
09-05-2022, 12:04 PM #2

Refresh your most recent profile details and confirm the newest chipset software is installed.

G
GreenLightFabi
Senior Member
696
09-24-2022, 11:39 PM
#3
Resetting the CMOS chip
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GreenLightFabi
09-24-2022, 11:39 PM #3

Resetting the CMOS chip

J
JosueGamer26
Member
124
09-24-2022, 11:48 PM
#4
I don't have a physical motherboard, but I'm ready to help with any questions you have!
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JosueGamer26
09-24-2022, 11:48 PM #4

I don't have a physical motherboard, but I'm ready to help with any questions you have!

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winnerplay25
Senior Member
477
09-25-2022, 02:56 PM
#5
I found a solution. Just restart and enter BIOS. But with my MSI Z370 PC PRO (BIOS already updated to version 7B49v19), I had to completely remove the GPU (MSI GTX 1080 ARMOR OC) because it wasn't showing up in BIOS (the debug light says "VGA" during boot, turns off once everything is ready). Then I connected my display to the monitor.
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winnerplay25
09-25-2022, 02:56 PM #5

I found a solution. Just restart and enter BIOS. But with my MSI Z370 PC PRO (BIOS already updated to version 7B49v19), I had to completely remove the GPU (MSI GTX 1080 ARMOR OC) because it wasn't showing up in BIOS (the debug light says "VGA" during boot, turns off once everything is ready). Then I connected my display to the monitor.