Updated the PPP username and password, but it’s still not working.

F5F Stay Refreshed Power Users Networks Updated the PPP username and password, but it’s still not working.

memee56200
Member

212

04-15-2023, 02:31 AM

Hey everyone, I just moved into a new house and my ISP gave me a fresh username and password. It worked fine before I changed it, thinking it would be my new one. Now the DSL connections are set up in the WAN settings on the modem, but I’m not getting any internet and there’s a red LED indicating an issue. I’m not sure what to do next.

memee56200

04-15-2023, 02:31 AM #1

SillyDragon
Senior Member

586

04-20-2023, 11:30 AM

SillyDragon

04-20-2023, 11:30 AM #2

dniz24
Junior Member

04-27-2023, 12:18 AM

Reach out to the ISP, as it's possible they didn't update it properly on their side.

dniz24

04-27-2023, 12:18 AM #3

Reach out to the ISP, as it's possible they didn't update it properly on their side.

coolman348
Member

199

05-15-2023, 01:48 PM

It seems the ISP might have been the issue. After a short wait, using the new credentials resolved the problem.

coolman348

05-15-2023, 01:48 PM #4

It seems the ISP might have been the issue. After a short wait, using the new credentials resolved the problem.