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Updated internet provider, speeds increased significantly, computer still drops during games, network card problem?

Updated internet provider, speeds increased significantly, computer still drops during games, network card problem?

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Spawn377
Member
215
12-25-2023, 02:49 PM
#1
I changed providers from Sky to Virgin internet today. My connection speed jumped from around 5-15 Mbps to 50-100 Mbps on my desktop. While playing League of Legends I had solid ping in the 30s, then experienced sudden spikes causing disconnections. When that happened I couldn't reconnect myself, so I had to turn off Wi-Fi and reconnect via the router. This seems to point toward a problem with my network card. I don’t have Ethernet as an option.
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Spawn377
12-25-2023, 02:49 PM #1

I changed providers from Sky to Virgin internet today. My connection speed jumped from around 5-15 Mbps to 50-100 Mbps on my desktop. While playing League of Legends I had solid ping in the 30s, then experienced sudden spikes causing disconnections. When that happened I couldn't reconnect myself, so I had to turn off Wi-Fi and reconnect via the router. This seems to point toward a problem with my network card. I don’t have Ethernet as an option.

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aleix56
Member
62
01-14-2024, 10:10 PM
#2
Consider using a Wi-Fi extender. Your connection speed may be dropping due to factors like your ISP, router placement, distance between devices, and physical barriers. Check if your previous ISP caused issues. If not, explore aftermarket routers as a solution.
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aleix56
01-14-2024, 10:10 PM #2

Consider using a Wi-Fi extender. Your connection speed may be dropping due to factors like your ISP, router placement, distance between devices, and physical barriers. Check if your previous ISP caused issues. If not, explore aftermarket routers as a solution.

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JETzY
Member
174
01-16-2024, 04:46 PM
#3
I don’t have much experience with them, so here’s what to consider when choosing one. You’ll want to focus on reliability and performance. Since you’re moving the router closer after relocating it, check if it improves coverage in that area. Your setup has limited options—being near a wall and having space between your PC and the router might help, but you may not be able to change much. The last ISP had many issues, so prioritize a stable provider next time.
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JETzY
01-16-2024, 04:46 PM #3

I don’t have much experience with them, so here’s what to consider when choosing one. You’ll want to focus on reliability and performance. Since you’re moving the router closer after relocating it, check if it improves coverage in that area. Your setup has limited options—being near a wall and having space between your PC and the router might help, but you may not be able to change much. The last ISP had many issues, so prioritize a stable provider next time.

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Ben3DHSS
Member
109
01-16-2024, 05:21 PM
#4
It could help. Consider using a router from reputable manufacturers such as ASUS, TP-Link, or Netgear. Have you inquired with your ISP about the problem and their assistance options?
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Ben3DHSS
01-16-2024, 05:21 PM #4

It could help. Consider using a router from reputable manufacturers such as ASUS, TP-Link, or Netgear. Have you inquired with your ISP about the problem and their assistance options?

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194
01-16-2024, 05:34 PM
#5
We got it just yesterday, which means it could be a temporary problem if those issues are present in the router network.
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PanicOregon281
01-16-2024, 05:34 PM #5

We got it just yesterday, which means it could be a temporary problem if those issues are present in the router network.

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daviddicaire
Junior Member
6
01-20-2024, 05:15 AM
#6
Consider waiting a few days to observe further changes.
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daviddicaire
01-20-2024, 05:15 AM #6

Consider waiting a few days to observe further changes.

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GoMigs
Senior Member
614
02-07-2024, 11:11 PM
#7
With wifi it’s easy enough for someone to use a microwave and finish their noodles, causing you to lose the game. Wifi shouldn’t be considered at all when it comes to gaming.
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GoMigs
02-07-2024, 11:11 PM #7

With wifi it’s easy enough for someone to use a microwave and finish their noodles, causing you to lose the game. Wifi shouldn’t be considered at all when it comes to gaming.

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DangoBravo
Posting Freak
821
02-12-2024, 08:34 PM
#8
Hello, here are my suggestions and insights from my networking journey. I’ve worked with various Wi-Fi extenders and boosters. 1) One-size-fits-all extenders often fall short—they promise speed but deliver lag and poor performance. 2) Size doesn’t always mean capability; smaller units can struggle with heavy usage.

To troubleshoot:
- Look at your surroundings for overlapping channels or signal bands. Conflicts can degrade your connection. For Android users, the Wi-Fi Analyzer app can reveal nearby devices and band congestion. If you spot your SSID, try moving your router to a less crowded channel via the ISP admin panel. This prevents automatic selection into busy bands.
- Verify your router’s settings are current. Outdated configurations may hinder performance.
- Check for competing devices—laptops, TVs, smart devices, or multiple users on video calls can strain bandwidth. Ensure your ISP router isn’t overloaded; sometimes it auto-selects the most crowded channel, which can cause interference.

If you’re in an apartment, crowded networks are common. Adjusting settings to avoid peak usage times or relocating the router can help. Remember, your ISP router isn’t built for heavy simultaneous tasks like gaming or streaming.

For optimal results, run a speed test using a wired connection. If it performs well, consider setting up your own Wi-Fi via the router’s LAN port and connect directly to it. This gives you full control over bandwidth allocation.

This should resolve the issue without affecting your ISP plan. Stay safe, and let me know if you need further clarification!
D
DangoBravo
02-12-2024, 08:34 PM #8

Hello, here are my suggestions and insights from my networking journey. I’ve worked with various Wi-Fi extenders and boosters. 1) One-size-fits-all extenders often fall short—they promise speed but deliver lag and poor performance. 2) Size doesn’t always mean capability; smaller units can struggle with heavy usage.

To troubleshoot:
- Look at your surroundings for overlapping channels or signal bands. Conflicts can degrade your connection. For Android users, the Wi-Fi Analyzer app can reveal nearby devices and band congestion. If you spot your SSID, try moving your router to a less crowded channel via the ISP admin panel. This prevents automatic selection into busy bands.
- Verify your router’s settings are current. Outdated configurations may hinder performance.
- Check for competing devices—laptops, TVs, smart devices, or multiple users on video calls can strain bandwidth. Ensure your ISP router isn’t overloaded; sometimes it auto-selects the most crowded channel, which can cause interference.

If you’re in an apartment, crowded networks are common. Adjusting settings to avoid peak usage times or relocating the router can help. Remember, your ISP router isn’t built for heavy simultaneous tasks like gaming or streaming.

For optimal results, run a speed test using a wired connection. If it performs well, consider setting up your own Wi-Fi via the router’s LAN port and connect directly to it. This gives you full control over bandwidth allocation.

This should resolve the issue without affecting your ISP plan. Stay safe, and let me know if you need further clarification!

C
Catfire
Junior Member
3
03-04-2024, 09:01 PM
#9
In my experience, Wi-Fi extenders aren't the best solution—they reduce speeds to expand coverage. I'm unsure if your property has similar range issues elsewhere; if yes, mesh networking equipment might be worth exploring, though it can be costly. A powerline adapter offers a more affordable alternative and is a solid choice if your home's wiring supports it. As before, upgrading to a higher-quality router is a smart initial step, given the proximity to your existing router. If challenges continue, consider the options I previously mentioned.
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Catfire
03-04-2024, 09:01 PM #9

In my experience, Wi-Fi extenders aren't the best solution—they reduce speeds to expand coverage. I'm unsure if your property has similar range issues elsewhere; if yes, mesh networking equipment might be worth exploring, though it can be costly. A powerline adapter offers a more affordable alternative and is a solid choice if your home's wiring supports it. As before, upgrading to a higher-quality router is a smart initial step, given the proximity to your existing router. If challenges continue, consider the options I previously mentioned.

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ZM0NEYO43V3R
Member
145
03-05-2024, 07:41 AM
#10
You might be able to lay Ethernet lines while working on the flooring. Check if your router is connected to the ISP to confirm.
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ZM0NEYO43V3R
03-05-2024, 07:41 AM #10

You might be able to lay Ethernet lines while working on the flooring. Check if your router is connected to the ISP to confirm.