F5F Stay Refreshed Hardware Desktop Updated i5-9400F configuration, encountering BSOD issues

Updated i5-9400F configuration, encountering BSOD issues

Updated i5-9400F configuration, encountering BSOD issues

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Sebluigi
Senior Member
727
01-05-2016, 07:30 AM
#1
Hello, I recently upgraded my computer with these new components: i5-9400F Gigabyte Aorus H370 Gaming 3 WiFi (BIOS version: F13), two HyperX units (8GB each) with DDR4-2666 CL16 memory (HX426C16FB3A/8), and previously Corsair Force LE SSD 120GB, a TOSHIBA 1TB SATA HDD, water cooling from Cooler Master, a Corsair CX650M 650W PSU, and the Nvidia GeForce GTX 1060 6GB. The issue is random BSODs with messages like MEMORY_MANAGEMENT, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, and PAGE_FAULT_IN_NONPAGED_AREA. I ran MemTest86 on the RAM sticks and found 28 errors on Test 6 (64-byte blocks, 75% failure). The next day I tested each stick individually and got no errors. After a few days, I reinstalled Windows and still experienced BSODs. I changed the RAM to different slots—2 and 4 initially, then 1 and 3—and ran MemTest again. This time there were only 260 errors on Test 6 (64-byte blocks, 0% failure). XMP is disabled by default. It seems the problem might be with the RAM sticks themselves. I haven’t spoken to the store yet because I bought the RAM from various places and don’t know who to blame. Thanks for your help, Best regards.
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Sebluigi
01-05-2016, 07:30 AM #1

Hello, I recently upgraded my computer with these new components: i5-9400F Gigabyte Aorus H370 Gaming 3 WiFi (BIOS version: F13), two HyperX units (8GB each) with DDR4-2666 CL16 memory (HX426C16FB3A/8), and previously Corsair Force LE SSD 120GB, a TOSHIBA 1TB SATA HDD, water cooling from Cooler Master, a Corsair CX650M 650W PSU, and the Nvidia GeForce GTX 1060 6GB. The issue is random BSODs with messages like MEMORY_MANAGEMENT, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, and PAGE_FAULT_IN_NONPAGED_AREA. I ran MemTest86 on the RAM sticks and found 28 errors on Test 6 (64-byte blocks, 75% failure). The next day I tested each stick individually and got no errors. After a few days, I reinstalled Windows and still experienced BSODs. I changed the RAM to different slots—2 and 4 initially, then 1 and 3—and ran MemTest again. This time there were only 260 errors on Test 6 (64-byte blocks, 0% failure). XMP is disabled by default. It seems the problem might be with the RAM sticks themselves. I haven’t spoken to the store yet because I bought the RAM from various places and don’t know who to blame. Thanks for your help, Best regards.

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ZeroXbot
Member
225
01-06-2016, 02:40 AM
#2
No, I haven't reinstalled Windows after the upgrade.
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ZeroXbot
01-06-2016, 02:40 AM #2

No, I haven't reinstalled Windows after the upgrade.

H
Heywoodman
Member
173
01-13-2016, 08:19 PM
#3
Memtest results should be normal since it ignores CPU and motherboard factors. OS impact is minimal. Perform additional checks once components are reinserted. Persistent errors may indicate faulty RAM after trying various slots.
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Heywoodman
01-13-2016, 08:19 PM #3

Memtest results should be normal since it ignores CPU and motherboard factors. OS impact is minimal. Perform additional checks once components are reinserted. Persistent errors may indicate faulty RAM after trying various slots.

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wolf_idee
Junior Member
2
01-14-2016, 01:14 AM
#4
You can check which RAM stick is faulty by testing its speed and stability using a memory test tool. This helps identify if a specific stick isn’t functioning properly.
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wolf_idee
01-14-2016, 01:14 AM #4

You can check which RAM stick is faulty by testing its speed and stability using a memory test tool. This helps identify if a specific stick isn’t functioning properly.

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SkyWarsPro___
Member
200
01-19-2016, 09:08 PM
#5
You can execute memtest using a single stick. It won’t be fast, but it’s the best way to confirm. Even though improbable, if the first stick shows issues, try the second alone too. This could point to a fault elsewhere. If you can, discard any parts not needed for testing.
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SkyWarsPro___
01-19-2016, 09:08 PM #5

You can execute memtest using a single stick. It won’t be fast, but it’s the best way to confirm. Even though improbable, if the first stick shows issues, try the second alone too. This could point to a fault elsewhere. If you can, discard any parts not needed for testing.

M
Mihaa
Junior Member
47
01-19-2016, 10:27 PM
#6
Boost the memory voltage. When saving stock, attempt a range of 1.25–1.30V and observe improvements.
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Mihaa
01-19-2016, 10:27 PM #6

Boost the memory voltage. When saving stock, attempt a range of 1.25–1.30V and observe improvements.

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Du_Jus_Oasis
Member
170
01-19-2016, 10:34 PM
#7
I’ll run the tests tonight and check the results. I took out one hour ago and haven’t hit a BSOD yet. Is this okay? Could it affect the warranty?
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Du_Jus_Oasis
01-19-2016, 10:34 PM #7

I’ll run the tests tonight and check the results. I took out one hour ago and haven’t hit a BSOD yet. Is this okay? Could it affect the warranty?

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N4ox
Member
122
01-20-2016, 04:13 AM
#8
Under 1.5v should work well. 1.35 is safe.
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N4ox
01-20-2016, 04:13 AM #8

Under 1.5v should work well. 1.35 is safe.

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brobear7
Posting Freak
892
01-22-2016, 02:31 AM
#9
The memory with an XMP profile at 1.35v remains under warranty. If it isn’t stable at standard levels, you can likely initiate a return or exchange. To confirm, apply a small voltage and check for stability.
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brobear7
01-22-2016, 02:31 AM #9

The memory with an XMP profile at 1.35v remains under warranty. If it isn’t stable at standard levels, you can likely initiate a return or exchange. To confirm, apply a small voltage and check for stability.

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Cyan_Fox
Junior Member
3
01-29-2016, 06:55 AM
#10
I completed memtest on each RAM module individually and found no issues. This suggests the problem might not be with the memory itself or the CPU. However, I haven’t checked the voltage changes yet since I just finished the tests, and the XMP profile specifies 1.2V.
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Cyan_Fox
01-29-2016, 06:55 AM #10

I completed memtest on each RAM module individually and found no issues. This suggests the problem might not be with the memory itself or the CPU. However, I haven’t checked the voltage changes yet since I just finished the tests, and the XMP profile specifies 1.2V.

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