Unusual situation of BSOD occurring when GPU and SSD operate together (during gaming or benchmarking)
Unusual situation of BSOD occurring when GPU and SSD operate together (during gaming or benchmarking)
UPDATE (26/11/2023):
To anyone in the future reading this, I managed to fix it but I do not know what was causing it.
Here's what I did (and I'm sorry if it doesn't work for you): I completely dismantled my PC, cleaned every component and cable and re-assembled it back again. This fixed the issue and my PC does not BSOD anymore when gaming/benchmarking.
I really tried hard to pinpoint what was causing this, but I couldn't.
My assumption is that it was a loose connection somewhere. I doubt if it was dust because I clean my PC every month.
System Spec (Desktop):
Windows 11, OS Build: 22631.2715
AMD Ryzen 9 5900x
MSI NVIDIA RTX 3080 Suprim X (10gb)
ASUS ROG Crosshair 8 Hero Motherboard
G.SKILL 32GB RAM, DDR4 - 3600mhz
WD_BLACK SN850x 2TB Gen4 SSD
NZXT C850 80+ GOLD PSU
Problem:
I seem to have a weird issue where I encounter a BSOD every single time when my SSD and GPU are run together. For example, when I run a game/benchmark.
The BSOD errors I consistently get are "
CRITICAL_PROCESS_DIED
" or "
UNEXPECTED_STORE_EXCEPTION
".
This problem is not limited to gaming and there are no dump files being created. It just gets stuck at 0% creating.
-When I only benchmark my SSD with CrystalDiskMark, there's no BSOD.
-When I only benchmark my GPU (with Unigene Superposition - 4K Optimized), there's no BSOD.
-When I run CrystalDiskMark + Unigene Superposition, the system goes into BSOD.
-If I run GTA V, Forza Horizon 5 or any heavy AAA game, there's a BSOD.
What's weird is, benchmarking the SSD or GPU individually doesn't cause a BSOD but running them together does. Same goes for running any game.
TL;DR, any task which involves running the SSD and GPU together seem to cause a BSOD but not when I test/benchmark them individually.
I can't seem to point a finger at what's at fault here. GPU? SSD? Or something totally different.
Troubleshooting done before posting here:
-Checked temperature of SSD/GPU, both do not overheat. SSD and GPU max out at 70c.
-Updated to the latest version of NVIDIA Drivers.
-Updated SSD firmware to the latest version (620361WD)
-Clean re-install of latest NVIDIA Drivers (with DDU).
-Rolling back NVIDIA driver to last known stable version.
-Turned off all overclocking.
-Installed latest AMD Chipset Drivers.
-Updated BIOS to the latest version (ver 4702).
-Re-seated the RAM sticks.
-Removed the GPU, cleaned it and installed it back again.
-Removed the SSD, installed it back again.
-Checked and re-inserted the GPU Power Connectors.
-
Did a complete re-install of Windows 11 and all drivers.
Please help me fix this problem as I am unable to play any games on this machine.
Thank you!
Sorry, I overlooked mentioning that. The PSU is NZXT C850 80+ Gold. I will revise my post with it.
A lot of us are part of several help communities, and I've already replied to you on another site where you shared this.
Hi, I didn't mean to send multiple messages. My account wasn't approved for a while, which is why I reached out here before trying it on Eleven Forum. As you said, I'll run Memtest86 and let me know the results. If I find a fix, I'll update both this post and the one I made there. Thanks.
For anyone reading this later, I successfully resolved the problem but I’m unsure what originally triggered it.
I thoroughly disassembled my PC, cleaned all parts and cables, and reassembled it again. The fix worked and my system no longer crashes during gaming or benchmarks.
I put a lot of effort into identifying the cause, but I wasn’t able to pinpoint it.
My guess is that a loose connection somewhere might have been the issue. I’m not sure if dust was involved since I clean my PC monthly.
Update (28/12/2023):
After resolving the issue one month ago, I encountered the same BSOD again. Examining the cables revealed my custom sleeved 24 pin connector cable (linked to the PSU's 24 pin cable) was loosely disconnected. I removed it and reinserted it securely, and the BSOD ceased. I’m unsure if this will solve your problem, but it definitely helped mine. Please verify that your 24 pin connector is properly attached to the PSU or the PSU cable (especially if using a custom sleeve).