F5F Stay Refreshed Hardware Desktop Unusual problem causing the display to turn off when closing a window.

Unusual problem causing the display to turn off when closing a window.

Unusual problem causing the display to turn off when closing a window.

A
AmazingBuddy
Junior Member
Find
15
10-02-2023, 10:31 PM
#1
Hello everyone, here’s the latest video and some details about the problem I’m facing with my PC. Occasionally, when closing an app via the X button on the taskbar, my monitors go dark and no image appears until I restart the computer. This happens with various applications—Brave, Discord, and several Steam games. All my drivers and BIOS are up to date according to Gigabyte’s Control Center. I’ve also taken my PC to a local Arlt store in Germany, but they didn’t find anything unusual. The issue seems to occur roughly once every 30 attempts, though it doesn’t happen every time. Additionally, my RGB lighting turns off during these moments. I’ve listed my specifications below if needed:

- OS: Windows 11 Pro x64
- CPU: Intel Core i5-13600K
- GPU: NVIDIA GeForce RTX 4070 Ti
- Motherboard: GIGABYTE Z790 GAMING X
- RAM: Kingston KF552C40-16 (4800MT/s)
- SSD: Kingston SNV2S (1TB, Windows installed)
- HDD: ST800DM004-2U9188 (8TB)
- PSU: 700W (approx. 150W under load)
- BIOS Version: F13

Please let me know if this helps or if you need anything else! Also, I apologize for any confusion with my English—I’m trying to be clear.
Reply
Reply
A
AmazingBuddy
10-02-2023, 10:31 PM #1

Hello everyone, here’s the latest video and some details about the problem I’m facing with my PC. Occasionally, when closing an app via the X button on the taskbar, my monitors go dark and no image appears until I restart the computer. This happens with various applications—Brave, Discord, and several Steam games. All my drivers and BIOS are up to date according to Gigabyte’s Control Center. I’ve also taken my PC to a local Arlt store in Germany, but they didn’t find anything unusual. The issue seems to occur roughly once every 30 attempts, though it doesn’t happen every time. Additionally, my RGB lighting turns off during these moments. I’ve listed my specifications below if needed:

- OS: Windows 11 Pro x64
- CPU: Intel Core i5-13600K
- GPU: NVIDIA GeForce RTX 4070 Ti
- Motherboard: GIGABYTE Z790 GAMING X
- RAM: Kingston KF552C40-16 (4800MT/s)
- SSD: Kingston SNV2S (1TB, Windows installed)
- HDD: ST800DM004-2U9188 (8TB)
- PSU: 700W (approx. 150W under load)
- BIOS Version: F13

Please let me know if this helps or if you need anything else! Also, I apologize for any confusion with my English—I’m trying to be clear.

Reply
Reply