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Unusual noise problem in Windows 10 Enterprise

Unusual noise problem in Windows 10 Enterprise

J
Jomedica12
Junior Member
14
03-19-2016, 08:47 AM
#1
Hi all. I'm running Windows 10 Enterprise which I got from work and I'm having some strange problems that I don't remember ever encountering before. I work in IT so I see all sorts of OS issues. I did a clean install of 10 on my Acer laptop about a month ago and I noticed some problems straight away. For instance the laptop wouldn't wake up properly from sleep (something I see quite often in my work) and more bizarrely whenever I tried to restart the laptop it would shut down and when I wanted to shut down it either restarted or went to sleep :blink: I managed to fix that issue by going back to 8.1 and doing an upgrade to 10. But now I'm faced with another issue, not as frequent but more annoying. Basically, occasionally when I'm listening to music or watching video and I open another window or tab it appears the system stutters for about a second or so and there is kinda of a buzz or static noise for a second coming from the speakers. This is a big deal cause music especially is very important to me so I really need a fix. This never happened with 8.1 only noticed it after the upgrade, so I don't think it's a hardware issue or anything. I have the latest drivers from Acer, I wonder if the sound card driver is faulty. Has anyone ever encountered anything similar on Windows 10, or any other OS for that matter?
J
Jomedica12
03-19-2016, 08:47 AM #1

Hi all. I'm running Windows 10 Enterprise which I got from work and I'm having some strange problems that I don't remember ever encountering before. I work in IT so I see all sorts of OS issues. I did a clean install of 10 on my Acer laptop about a month ago and I noticed some problems straight away. For instance the laptop wouldn't wake up properly from sleep (something I see quite often in my work) and more bizarrely whenever I tried to restart the laptop it would shut down and when I wanted to shut down it either restarted or went to sleep :blink: I managed to fix that issue by going back to 8.1 and doing an upgrade to 10. But now I'm faced with another issue, not as frequent but more annoying. Basically, occasionally when I'm listening to music or watching video and I open another window or tab it appears the system stutters for about a second or so and there is kinda of a buzz or static noise for a second coming from the speakers. This is a big deal cause music especially is very important to me so I really need a fix. This never happened with 8.1 only noticed it after the upgrade, so I don't think it's a hardware issue or anything. I have the latest drivers from Acer, I wonder if the sound card driver is faulty. Has anyone ever encountered anything similar on Windows 10, or any other OS for that matter?

D
Dynuzard
Junior Member
46
03-26-2016, 01:35 PM
#2
The volume is at 1 or higher, which causes an issue when using headphones on my laptop.
D
Dynuzard
03-26-2016, 01:35 PM #2

The volume is at 1 or higher, which causes an issue when using headphones on my laptop.

M
Monster_Q8
Junior Member
42
03-29-2016, 08:55 AM
#3
I have the volume set high enough so I can clearly hear it. The headphones are connected to a stereo receiver, which is linked to the computer.
M
Monster_Q8
03-29-2016, 08:55 AM #3

I have the volume set high enough so I can clearly hear it. The headphones are connected to a stereo receiver, which is linked to the computer.

E
EVLiNFLUX
Member
53
04-19-2016, 01:34 PM
#4
Not entirely confident then
E
EVLiNFLUX
04-19-2016, 01:34 PM #4

Not entirely confident then

E
Ephxion
Junior Member
4
04-21-2016, 06:20 AM
#5
E
Ephxion
04-21-2016, 06:20 AM #5

K
kervinc
Posting Freak
804
04-25-2016, 01:45 AM
#6
I turned off the NVIDIA virtual audio feature and initially believed it resolved the problem, but it repeated. It seems I can't run 10 on this laptop, which is less than two years old.
K
kervinc
04-25-2016, 01:45 AM #6

I turned off the NVIDIA virtual audio feature and initially believed it resolved the problem, but it repeated. It seems I can't run 10 on this laptop, which is less than two years old.