F5F Stay Refreshed Power Users Networks Uninterrupted Wi-Fi loss on a Windows 10 device

Uninterrupted Wi-Fi loss on a Windows 10 device

Uninterrupted Wi-Fi loss on a Windows 10 device

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JamesHond7
Posting Freak
838
07-31-2016, 07:10 PM
#1
Hi, I've been using this HP Envy x360 15 inch (15m-bp112dx) for 4 months now and the wifi would disconnect at random intervals, I say random but it more like 15-20 minutes a time and it takes close to a minute to reconnect. At first I thought it was a settings thing, mainly the 'Use Random Hardware Address setting', I turned it off but the issue persists, albeit at longer intervals (Possibly once every hour) . I'm not sure if this is a windows 10 problem or a hardware problem. Any suggestions would be much appreciated. Thank you.
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JamesHond7
07-31-2016, 07:10 PM #1

Hi, I've been using this HP Envy x360 15 inch (15m-bp112dx) for 4 months now and the wifi would disconnect at random intervals, I say random but it more like 15-20 minutes a time and it takes close to a minute to reconnect. At first I thought it was a settings thing, mainly the 'Use Random Hardware Address setting', I turned it off but the issue persists, albeit at longer intervals (Possibly once every hour) . I'm not sure if this is a windows 10 problem or a hardware problem. Any suggestions would be much appreciated. Thank you.

M
mccoop03
Posting Freak
910
08-02-2016, 09:28 AM
#2
Examine the Wi-Fi card directly.
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mccoop03
08-02-2016, 09:28 AM #2

Examine the Wi-Fi card directly.

H
Hidekih
Posting Freak
849
08-05-2016, 04:14 AM
#3
One small problem... I don't have the tools at home to pry the plastic strips at the bottom out (There are screws under those plastic strips). I heard that a guitar pick would do the trick but I don't own one... Is there any other tool I can use to get them out or do I have to them to a shop? (The plastic strips are really firmly sealed in their sockets too)
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Hidekih
08-05-2016, 04:14 AM #3

One small problem... I don't have the tools at home to pry the plastic strips at the bottom out (There are screws under those plastic strips). I heard that a guitar pick would do the trick but I don't own one... Is there any other tool I can use to get them out or do I have to them to a shop? (The plastic strips are really firmly sealed in their sockets too)

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Elina_Aada20
Member
141
08-05-2016, 06:40 AM
#4
Credit card? I’m not sure which device you’re referring to. It seems like any slim, bendy instrument could fit.
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Elina_Aada20
08-05-2016, 06:40 AM #4

Credit card? I’m not sure which device you’re referring to. It seems like any slim, bendy instrument could fit.

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JewcedL
Junior Member
36
08-05-2016, 05:11 PM
#5
The indentation kept the screw in place, while the plastic layer rests above it. The strip's bottom is positioned under the indentation, leaving no space for insertion beneath.
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JewcedL
08-05-2016, 05:11 PM #5

The indentation kept the screw in place, while the plastic layer rests above it. The strip's bottom is positioned under the indentation, leaving no space for insertion beneath.

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Zyu_UY
Member
100
08-24-2016, 11:38 PM
#6
I think it's wise to purchase a tool if you can't locate anything nearby.
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Zyu_UY
08-24-2016, 11:38 PM #6

I think it's wise to purchase a tool if you can't locate anything nearby.

T
TheIrony
Junior Member
5
08-25-2016, 01:10 AM
#7
I could probably adjust it later using a credit card or similar, as long as I locate the right adhesive for plastic and metal.
T
TheIrony
08-25-2016, 01:10 AM #7

I could probably adjust it later using a credit card or similar, as long as I locate the right adhesive for plastic and metal.

L
Laionet7
Junior Member
12
08-25-2016, 05:01 PM
#8
I could probably adjust it later using a credit card, just need to locate the right adhesive that works on both plastic and metal to reattach it.
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Laionet7
08-25-2016, 05:01 PM #8

I could probably adjust it later using a credit card, just need to locate the right adhesive that works on both plastic and metal to reattach it.

L
LionSpear
Member
214
08-25-2016, 06:17 PM
#9
Typical issues to watch for include unusual sounds, overheating, or components that seem misaligned. Since you haven’t seen the interior, be cautious of any parts that feel loose or out of place.
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LionSpear
08-25-2016, 06:17 PM #9

Typical issues to watch for include unusual sounds, overheating, or components that seem misaligned. Since you haven’t seen the interior, be cautious of any parts that feel loose or out of place.

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Siren1968
Junior Member
47
08-27-2016, 12:30 AM
#10
It's a six-pointed star screw... I'm stuck without one. Need to bring it outside then...
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Siren1968
08-27-2016, 12:30 AM #10

It's a six-pointed star screw... I'm stuck without one. Need to bring it outside then...

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