Understand your pingplotter data clearly. Let me break it down for you.
Understand your pingplotter data clearly. Let me break it down for you.
Hello, my name is Jose. I'm trying to understand my pingplotter data because I'm still figuring out what it means. My internet kept dropping packets while playing games and using streaming services. I used pingplotter about two years ago to fix a problem with my ISP (Cox Internet), but now I'm facing the same issue again. I've attached a screenshot of the results. Most of the packet loss comes from HOP 3, around 50% more, while HOP 2 fluctuates between 1% and 5.1%. I'm wondering if this is due to my modem or something outside my control. HOPs 4 through 13 also have significant drops, except for HOP 5 which seems stable. If anyone can help, it would be really appreciated. Thanks a lot, Jose.
Keep in mind that missing ping packets doesn't always indicate an issue. Ping usually gets the lowest priority on ISP routers and may be dropped when busy, even if real traffic isn't present. Consider restricting it to IPv4 by using a Google DNS IPv4 address instead of IPv6. You might not be hitting the same routers for IPv4 and IPv6 traffic. Try turning off IPv6 in Windows to check if that helps, assuming the problematic PC is the one affected. It's unclear whether streaming sites use IPv6, so you may want to avoid showing your public IPv6 address in this case.