F5F Stay Refreshed Hardware Desktop Unable to view CPU temperatures and the system cannot detect RAM.

Unable to view CPU temperatures and the system cannot detect RAM.

Unable to view CPU temperatures and the system cannot detect RAM.

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Skybertronic
Member
62
09-12-2022, 06:15 AM
#1
I recently assembled a new PC with the following specs: CPU I7 13700k, motherboard ASUS Z690, RAM Corsair Vengeance DDR5 6000MHz, GPU RTX 3090. When checking the CPU temperature in monitoring tools like OpenHardwareMonitor, it doesn’t appear. In the BIOS, the temperature reads a fixed 11°C. I’ve done things like updating the BIOS, refreshing the chipset, and using the ASUS update utility, but still get a message asking to check the ME driver. In monitoring software, RAM shows generic memory even though BIOS identifies it as Corsair iCue. The iCue tool can’t detect it. I’d appreciate any assistance.
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Skybertronic
09-12-2022, 06:15 AM #1

I recently assembled a new PC with the following specs: CPU I7 13700k, motherboard ASUS Z690, RAM Corsair Vengeance DDR5 6000MHz, GPU RTX 3090. When checking the CPU temperature in monitoring tools like OpenHardwareMonitor, it doesn’t appear. In the BIOS, the temperature reads a fixed 11°C. I’ve done things like updating the BIOS, refreshing the chipset, and using the ASUS update utility, but still get a message asking to check the ME driver. In monitoring software, RAM shows generic memory even though BIOS identifies it as Corsair iCue. The iCue tool can’t detect it. I’d appreciate any assistance.

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cookiedough909
Posting Freak
782
09-17-2022, 05:56 AM
#2
The hardware monitor encounters problems with contemporary systems. Consider using HWINFO64, which tends to be the most dependable monitoring tool.
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cookiedough909
09-17-2022, 05:56 AM #2

The hardware monitor encounters problems with contemporary systems. Consider using HWINFO64, which tends to be the most dependable monitoring tool.

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anthonox
Junior Member
16
09-24-2022, 04:00 PM
#3
You downloaded HWINFO64 and it shows normal CPU temperatures. Despite that, the BIOS reports low values. For RAM, you found that updating your iCue is necessary for DDR5 compatibility. HWINFO64 indicates the RAM speed is 3000MHz, while Task Manager shows 6000MHz.
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anthonox
09-24-2022, 04:00 PM #3

You downloaded HWINFO64 and it shows normal CPU temperatures. Despite that, the BIOS reports low values. For RAM, you found that updating your iCue is necessary for DDR5 compatibility. HWINFO64 indicates the RAM speed is 3000MHz, while Task Manager shows 6000MHz.

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booo17
Junior Member
23
09-25-2022, 05:42 AM
#4
In technical terms, Task Manager may be inaccurate, yet both sides are essentially conveying the same idea. RAM operates at double data rate, meaning the advertised speed is twice the clock frequency. When people mention MT/s or Mbps for RAM, they are actually discussing the data rate instead of the precise clock speed. Most manufacturers and monitoring tools report this frequency, which technically uses different units. There are several possible causes, such as a faulty temperature sensor on the motherboard (though that’s less critical if CPU sensors are functioning) or ASUS placing the chip in an unusual spot that keeps it reading low. Regardless, as long as it works within Windows, it’s generally fine.
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booo17
09-25-2022, 05:42 AM #4

In technical terms, Task Manager may be inaccurate, yet both sides are essentially conveying the same idea. RAM operates at double data rate, meaning the advertised speed is twice the clock frequency. When people mention MT/s or Mbps for RAM, they are actually discussing the data rate instead of the precise clock speed. Most manufacturers and monitoring tools report this frequency, which technically uses different units. There are several possible causes, such as a faulty temperature sensor on the motherboard (though that’s less critical if CPU sensors are functioning) or ASUS placing the chip in an unusual spot that keeps it reading low. Regardless, as long as it works within Windows, it’s generally fine.

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ironman2255
Member
133
09-25-2022, 09:30 AM
#5
Thanks for confirming, I'm glad I could assist.
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ironman2255
09-25-2022, 09:30 AM #5

Thanks for confirming, I'm glad I could assist.