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Unable to upgrade Windows 10 because of a Dell Storage Manager driver issue.

Unable to upgrade Windows 10 because of a Dell Storage Manager driver issue.

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FunnyValou
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52
10-14-2016, 01:13 AM
#1
I'm experiencing problems updating Windows 10. The system reports a missing driver, specifically for Dell Storage Manager. A search on Microsoft's website didn't yield any results. I'm avoiding a full reinstall since I'd prefer not to do that. Could you offer some suggestions?
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F
FunnyValou
10-14-2016, 01:13 AM #1

I'm experiencing problems updating Windows 10. The system reports a missing driver, specifically for Dell Storage Manager. A search on Microsoft's website didn't yield any results. I'm avoiding a full reinstall since I'd prefer not to do that. Could you offer some suggestions?

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C
Calos
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51
10-17-2016, 04:48 PM
#2
For a laptop, the top suggestion is to restart Windows 10. Press and hold Shift while clicking Restart to open the blue setup menu. Navigate to Recovery, then choose Reset Windows, Reinstall Computer, or Reinstall Windows. Your data remains on your Microsoft account, so you won’t have to purchase it again.
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C
Calos
10-17-2016, 04:48 PM #2

For a laptop, the top suggestion is to restart Windows 10. Press and hold Shift while clicking Restart to open the blue setup menu. Navigate to Recovery, then choose Reset Windows, Reinstall Computer, or Reinstall Windows. Your data remains on your Microsoft account, so you won’t have to purchase it again.

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G
GBLeon
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150
10-23-2016, 09:33 AM
#3
Do you want to switch to Windows 10, or are you trying to uninstall it again? It should fix itself eventually.
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GBLeon
10-23-2016, 09:33 AM #3

Do you want to switch to Windows 10, or are you trying to uninstall it again? It should fix itself eventually.

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D
daverkex
Junior Member
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1
10-24-2016, 09:20 AM
#4
Why would you suggest reinstalling Windows for a small issue? As mentioned, simply remove it and keep going.
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daverkex
10-24-2016, 09:20 AM #4

Why would you suggest reinstalling Windows for a small issue? As mentioned, simply remove it and keep going.

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H
HaloGreen8
Junior Member
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22
10-24-2016, 09:59 PM
#5
Updating Windows 10 on my Asus laptop. I plan to use a system restore first. I completely neglected that step. I’ll update and keep you informed of the outcome.
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HaloGreen8
10-24-2016, 09:59 PM #5

Updating Windows 10 on my Asus laptop. I plan to use a system restore first. I completely neglected that step. I’ll update and keep you informed of the outcome.

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baymel1
Junior Member
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5
11-14-2016, 07:16 AM
#6
Following the restore, it continued to function. I’m planning to reinstall Windows 10 once more. Thank you all for your assistance! :-)
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baymel1
11-14-2016, 07:16 AM #6

Following the restore, it continued to function. I’m planning to reinstall Windows 10 once more. Thank you all for your assistance! :-)

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BL19
Junior Member
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39
11-22-2016, 12:24 AM
#7
Hmm? The issue seems to be with your SATA controller software. It likely recognized Dell as the manufacturer, since Dell often uses different controllers and labels them differently. Instead of 'ASUS', it probably shows 'Dell'. There’s no clear way to confirm the real brand, so it just uses the default Dell drivers. You’ll find a button at the bottom right labeled Uninstall and Continue. It tries to remove the existing drivers and then installs again if successful. After updating Windows 10, Windows Update should recognize it, or you can reinstall any missing ASUS drivers from their site. Make sure all your hardware has the latest drivers before beginning the upgrade.
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B
BL19
11-22-2016, 12:24 AM #7

Hmm? The issue seems to be with your SATA controller software. It likely recognized Dell as the manufacturer, since Dell often uses different controllers and labels them differently. Instead of 'ASUS', it probably shows 'Dell'. There’s no clear way to confirm the real brand, so it just uses the default Dell drivers. You’ll find a button at the bottom right labeled Uninstall and Continue. It tries to remove the existing drivers and then installs again if successful. After updating Windows 10, Windows Update should recognize it, or you can reinstall any missing ASUS drivers from their site. Make sure all your hardware has the latest drivers before beginning the upgrade.

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