F5F Stay Refreshed Hardware Desktop Unable to retrieve information about your motherboard (B360M-A).

Unable to retrieve information about your motherboard (B360M-A).

Unable to retrieve information about your motherboard (B360M-A).

I
iSenpaiKitty
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07-29-2020, 05:01 PM
#1
so I've been lately trying to access the bios on my PC but I was unable to do so. My motherboard is made my ASUS and on startup, I don't see any ASUS logo or their slogan "leading innovation" or something like that. It's just a black screen on bootup and just boots directly into windows. I tried to go into windows recovery mode to force UEFI firmware settings open, but that just restarted my pc and it booted into windows again. Then I tried to boot with no ram to see what would happen and it was just a black screen so I shut down the pc and put the ram back in. Next, I tried to take out the CMOS battery and put it back in since I saw online that fixed the bios issue, I had no luck with that either. Also shorted the CLRTC pins on my motherboard to see if that would work but it didn't either. My pc works perfectly fine and the way it's supposed to but I just can't access the bios at all. If I try to boot from another drive too, it won't work. Any help with this would be nice, thanks.
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I
iSenpaiKitty
07-29-2020, 05:01 PM #1

so I've been lately trying to access the bios on my PC but I was unable to do so. My motherboard is made my ASUS and on startup, I don't see any ASUS logo or their slogan "leading innovation" or something like that. It's just a black screen on bootup and just boots directly into windows. I tried to go into windows recovery mode to force UEFI firmware settings open, but that just restarted my pc and it booted into windows again. Then I tried to boot with no ram to see what would happen and it was just a black screen so I shut down the pc and put the ram back in. Next, I tried to take out the CMOS battery and put it back in since I saw online that fixed the bios issue, I had no luck with that either. Also shorted the CLRTC pins on my motherboard to see if that would work but it didn't either. My pc works perfectly fine and the way it's supposed to but I just can't access the bios at all. If I try to boot from another drive too, it won't work. Any help with this would be nice, thanks.

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