Unable to reach the router through the LAN connection after configuring Wi-Fi, but accessible via mobile phone on Wi-Fi.
Unable to reach the router through the LAN connection after configuring Wi-Fi, but accessible via mobile phone on Wi-Fi.
I received my new Asus RT-AX58U and everything connected properly. After connecting to the router through my CAT-wired PC at http://router.asus.com, it displayed the welcome screen. The device upgraded its firmware and allowed me to configure the wireless network name and password. I also set up a new login and password for the router. At this stage, advanced options weren’t available. Using my phone’s WiFi connected successfully. It took a few minutes for the secure Wifi to appear instead of the default open network. However, when I tried logging back in with the same address on my PC (CAT), it returned an error: “this site can't be reached.” I was able to access the router setup from my phone using the new credentials. When I re-entered the router details on my Windows machine, the connection refused. I tested various browsers and found that Internet access worked through CAT and WiFi. I could still reach the router settings via my phone. I was able to reset the router and access it through my PC browser without issues. Still, I only saw the welcome screen and couldn’t modify advanced settings. I checked online for similar issues with other Asus routers and found some discussions about comparable problems.
Have you experimented with the router's IP address instead of the website URL?
I attempted that setup. The original address stopped functioning once I configured the router. I used the Asus discovery tool, which redirects me to http://192.168.50.1/index.asp—seems to grant access to the router. I saved it as a bookmark in case it helps later. Updating firmware caused issues; the system couldn't reach the ASUS server for updates. All my devices connect fine over LAN and Wi-Fi, but the phone disconnects when trying to upgrade. After that failure, I had to log back in. It’s unusual a router behaves this way, so I’m considering returning it for a more reliable model. My previous routers always worked with consistent IP addresses.
I updated myself to the newest firmware. Now checking for updates through Admin settings works without the access issue and confirms the router's firmware is up-to-date. I’m hoping the performance will be smoother. Do you think this kind of problem is typical for Asus? If yes, I’d prefer another device and return this one. My family relies on it for work and school—it needs to function reliably all the time.
I didn’t catch the exact text you meant. It seems you’re asking about finding an IP address without being able to access the router’s interface, and then understanding why that might be possible. Once connected through the software, the IP becomes visible. If you can’t log in initially, try using a network scanner tool or checking your device’s network settings directly.
Launch the command prompt, run ipconfig, press Enter. The router's IP serves as the default gateway.