F5F Stay Refreshed Hardware Desktop Unable to proceed beyond the "Please press DEL or F2 to enter UEFI BIOS settings" display. Assistance needed.

Unable to proceed beyond the "Please press DEL or F2 to enter UEFI BIOS settings" display. Assistance needed.

Unable to proceed beyond the "Please press DEL or F2 to enter UEFI BIOS settings" display. Assistance needed.

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WaterLily2003
Senior Member
648
09-10-2021, 09:16 AM
#1
Hello, I'm facing a rather unusual problem with my PC. If anyone could assist me, it would be incredibly helpful!

Here are the details of my system:
- Motherboard: Asus Prime x370-a
- CPU: AMD Ryzen 7 2700
- GPU: Radeon RX Vega 64 8g
- Power Supply: Corsair RM850x
- Storage: HDD and SSD (the build is around 5 years old)

Recently, I updated my GPU drivers to the latest version and also installed the latest kernel-based software (anti-cheat). The next day, when I powered on my PC, I encountered a blue screen during boot that read "kernal exception." I managed to get into Windows and removed the GPU drivers, reinstalled them, and also updated the chipset drivers for my CPU. After restarting, I pressed Restart, but the PC froze and displayed a black screen. Eventually, I turned it off and back on, which allowed me to boot into Windows 11 without a blue screen, though I had to repeatedly power it on and off.

I then decided the CPU might be the issue, so I replaced the chipset with one from my motherboard manufacturer. After that, I tried restarting again, but the same problem occurred—after turning off the PC, I had to keep cycling it on and off to eventually enter Windows. Eventually, after several attempts, I couldn't access the BIOS settings at all.

I've tried removing RAM, reseating it, clearing CMOS, unplugging the HDD and SSD, and even re-flashing the BIOS, but nothing resolved the issue. My GPU doesn't show any error codes, and my motherboard can't display them either.

What could be causing this? Could it be related to the CMOS battery, the CPU, or the motherboard itself?
W
WaterLily2003
09-10-2021, 09:16 AM #1

Hello, I'm facing a rather unusual problem with my PC. If anyone could assist me, it would be incredibly helpful!

Here are the details of my system:
- Motherboard: Asus Prime x370-a
- CPU: AMD Ryzen 7 2700
- GPU: Radeon RX Vega 64 8g
- Power Supply: Corsair RM850x
- Storage: HDD and SSD (the build is around 5 years old)

Recently, I updated my GPU drivers to the latest version and also installed the latest kernel-based software (anti-cheat). The next day, when I powered on my PC, I encountered a blue screen during boot that read "kernal exception." I managed to get into Windows and removed the GPU drivers, reinstalled them, and also updated the chipset drivers for my CPU. After restarting, I pressed Restart, but the PC froze and displayed a black screen. Eventually, I turned it off and back on, which allowed me to boot into Windows 11 without a blue screen, though I had to repeatedly power it on and off.

I then decided the CPU might be the issue, so I replaced the chipset with one from my motherboard manufacturer. After that, I tried restarting again, but the same problem occurred—after turning off the PC, I had to keep cycling it on and off to eventually enter Windows. Eventually, after several attempts, I couldn't access the BIOS settings at all.

I've tried removing RAM, reseating it, clearing CMOS, unplugging the HDD and SSD, and even re-flashing the BIOS, but nothing resolved the issue. My GPU doesn't show any error codes, and my motherboard can't display them either.

What could be causing this? Could it be related to the CMOS battery, the CPU, or the motherboard itself?

S
Shaapka
Junior Member
13
09-15-2021, 09:17 PM
#2
If this situation began with the driver modifications, I'd think it's likely the reason for your issue. Unfortunately, you haven't saved a backup before making those adjustments. Probably you didn't create a restore point prior to the changes.
S
Shaapka
09-15-2021, 09:17 PM #2

If this situation began with the driver modifications, I'd think it's likely the reason for your issue. Unfortunately, you haven't saved a backup before making those adjustments. Probably you didn't create a restore point prior to the changes.

M
MONSTERmoose91
Senior Member
526
09-21-2021, 04:16 AM
#3
I'm really disappointed because I didn't create a restore point, even if I had I wouldn't be able to use it at all. Since I can't access Windows, I'm unsure what might be wrong. Right now I'm trying to figure out whether the issue is with the CPU, the motherboard, or the CMOS battery, but I don't have any spare parts to check.
M
MONSTERmoose91
09-21-2021, 04:16 AM #3

I'm really disappointed because I didn't create a restore point, even if I had I wouldn't be able to use it at all. Since I can't access Windows, I'm unsure what might be wrong. Right now I'm trying to figure out whether the issue is with the CPU, the motherboard, or the CMOS battery, but I don't have any spare parts to check.

B
Blacklisted_
Junior Member
42
10-02-2021, 07:15 PM
#4
Power on in safe mode and remove any kernel-based programs.
If this doesn't work, then reinstall Windows.
B
Blacklisted_
10-02-2021, 07:15 PM #4

Power on in safe mode and remove any kernel-based programs.
If this doesn't work, then reinstall Windows.