F5F Stay Refreshed Hardware Desktop Unable to install the GPU driver.

Unable to install the GPU driver.

Unable to install the GPU driver.

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eelowder
Junior Member
21
07-26-2016, 06:17 PM
#1
I've been working on repairing a water-damaged PC for some family members. It started as if just the graphics card was failing, since it would boot with a spare GPU and run games like Valorant—though performance was poor. But after 10 to 15 minutes in a game, it would randomly crash with a blue screen or error code VIDEO TDR FAILURE - nvlddmkm.sys. I tried reinstalling the GPU driver, but couldn't get it to work. Nvidia doesn't show any warnings during installation, yet after a quick Express install the driver still didn't appear. Once I removed the driver, the blue screens disappeared, though the PC sometimes froze or displayed a black screen. It seems the basic Windows driver is also affected. A fresh Windows install has the same issues. I've already tried a spare PSU and RAM. My thought is that water damage might have harmed the motherboard, making it hard to properly install drivers. Could a new motherboard fix this? Or would replacing the CPU be necessary? We spent our budget on a new GPU, so a used board could be a cost-effective solution if it works. Any advice or other troubleshooting steps would be greatly appreciated.
E
eelowder
07-26-2016, 06:17 PM #1

I've been working on repairing a water-damaged PC for some family members. It started as if just the graphics card was failing, since it would boot with a spare GPU and run games like Valorant—though performance was poor. But after 10 to 15 minutes in a game, it would randomly crash with a blue screen or error code VIDEO TDR FAILURE - nvlddmkm.sys. I tried reinstalling the GPU driver, but couldn't get it to work. Nvidia doesn't show any warnings during installation, yet after a quick Express install the driver still didn't appear. Once I removed the driver, the blue screens disappeared, though the PC sometimes froze or displayed a black screen. It seems the basic Windows driver is also affected. A fresh Windows install has the same issues. I've already tried a spare PSU and RAM. My thought is that water damage might have harmed the motherboard, making it hard to properly install drivers. Could a new motherboard fix this? Or would replacing the CPU be necessary? We spent our budget on a new GPU, so a used board could be a cost-effective solution if it works. Any advice or other troubleshooting steps would be greatly appreciated.

H
hunchmuffin6
Member
209
07-26-2016, 11:08 PM
#2
In save mode uninstalling the driver helps remove outdated software from the registry and possibly updates the motherboard BIOS. It might also test installing a different GPU on another PCIe slot to avoid damage to the original graphics card. Hopefully, using a cooler will help, or if it's covered by warranty, just return it.
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hunchmuffin6
07-26-2016, 11:08 PM #2

In save mode uninstalling the driver helps remove outdated software from the registry and possibly updates the motherboard BIOS. It might also test installing a different GPU on another PCIe slot to avoid damage to the original graphics card. Hopefully, using a cooler will help, or if it's covered by warranty, just return it.

R
rapunzelrules
Member
57
08-16-2016, 06:12 PM
#3
Encountered some unusual problems with a liquid-affected PCIe riser cable and its corresponding port; discarded the damaged cable along with the connector and PCIe slot. Successfully resolved by relocating the GPU to another slot.
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rapunzelrules
08-16-2016, 06:12 PM #3

Encountered some unusual problems with a liquid-affected PCIe riser cable and its corresponding port; discarded the damaged cable along with the connector and PCIe slot. Successfully resolved by relocating the GPU to another slot.

K
kiekie
Member
64
08-28-2016, 10:01 AM
#4
Thanks for the feedback, but it seems this device lacks an additional 16x slot, making it difficult to resolve. Still, it offers some optimism that a future upgrade could provide a solution.
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kiekie
08-28-2016, 10:01 AM #4

Thanks for the feedback, but it seems this device lacks an additional 16x slot, making it difficult to resolve. Still, it offers some optimism that a future upgrade could provide a solution.